Leslie Rich
Gresham
Summary
Experienced in various customer service roles with a strong track record in team-building and project oversight. Exceptional ability to work effectively with individuals from diverse backgrounds and personalities. Consistently fosters strong collaborative relationships, resulting in impressive outcomes.
Overview
5
5
years of professional experience
Work History
ESTHETICIAN
Bare Naked Beautiful Spa
06.2024 - 09.2025
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
AVID TUTOR
Parkrose Middle School
11.2024 - 06.2025
- Assist students in developing skills in organization, time management, note-taking, and study strategies.
- Lead small groups of students through problem-solving activities, discussions, and collaborative learning exercises.
- Foster independent thinking and active learning by prompting students to ask questions, analyze information, and explore different solutions.
- Create a supportive and positive environment where students feel comfortable asking for help and expressing challenges they face.
WAX SPECIALIST
European Wax Center
11.2022 - 06.2024
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
SALES ASSOCIATE
Bed Bath & Beyond
08.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
SECURITY OFFICER
Metro Watch
05.2021 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
SALES ASSOCIATE
Marshall Rousso
08.2020 - 05.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Arts - Esthetics
Aveda Institute Portland, Vancouver Campus
08.2022
Graphic Design Certificate - Graphic Design
Lewis & Clark College
06.2019
Skills
- Effective Communication Methods
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Relationship Building
- Outgoing Personality
- Sanitization
- Skincare product knowledge
Timeline
AVID TUTOR
Parkrose Middle School
11.2024 - 06.2025
ESTHETICIAN
Bare Naked Beautiful Spa
06.2024 - 09.2025
WAX SPECIALIST
European Wax Center
11.2022 - 06.2024
SALES ASSOCIATE
Bed Bath & Beyond
08.2022 - 11.2022
SECURITY OFFICER
Metro Watch
05.2021 - 01.2022
SALES ASSOCIATE
Marshall Rousso
08.2020 - 05.2021
Graphic Design Certificate - Graphic Design
Lewis & Clark College
Associate of Arts - Esthetics
Aveda Institute Portland, Vancouver Campus
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