Leslie Rinker
Columbus,IN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
29
29
years of professional experience
Work History
Employment Counselor
Stone Belt Inc
08.2023 - 03.2024
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service
- Implemented policies and standard operating procedures and managed quality, customer service and logistics
- Connected with clients and developed strategies to achieve sales and customer service goals
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate
- Resolved customer complaints promptly, offering appropriate solutions when necessary
- Implemented new processes or technologies designed to improve operational efficiency.
Central Shops Supervisor/ Maintancence Supervisor
Daimler Chrysler
01.2005 - 12.2007
- Maintained and Directed staff assignments and workflow of Production
- Interacted with union leadership and plant managers to create a cooperative work environment.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Conducted routine inspections to check quality and compliance with established specifications.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Hired and Evaluated staff performance and provided coaching to address inefficiencies.
State Supervisor
GTE, SBC, AT&T
03.1995 - 10.2002
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service
- Implemented policies and standard operating procedures and managed quality, customer service and logistics
- Connected with clients and developed strategies to achieve sales and customer service goals
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate
- Resolved customer complaints promptly, offering appropriate solutions when necessary
- Implemented new processes or technologies designed to improve operational efficiency.
Skills
- Employment law knowledge
- Verbal and written communication
- Strategic Planning
- Complex Problem-Solving
- Staff Management and Discipline
- Disability Services
- Effective listening
- One-on-one counseling
- Training and mentoring
- Health and safety compliance
- Assembly and production
- Quality Control
Timeline
Employment Counselor
Stone Belt Inc
08.2023 - 03.2024
Central Shops Supervisor/ Maintancence Supervisor
Daimler Chrysler
01.2005 - 12.2007
State Supervisor
GTE, SBC, AT&T
03.1995 - 10.2002
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