Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leslie Roach

Fontana,California

Summary

Marine Corps Veteran with over four years of combined experience providing customer service, records management, and leadership. As a first line supervisor, demonstrated an optimistic and problem-solving attitude. Supervised and participated in effective working teams to meet and exceed department goals. Demonstrated effective communication and writing skills. Utilized Microsoft Office applications to include Word, Excel, PowerPoint, and Outlook to draft correspondence, input/analyze data, provide training, and submit reports. Experience in quality assurance process. Maintained an active security clearance to perform official duties. After serving our country I wanted to serve at the community level as a state-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Now I would like to continue this service as a Licensed Vocational Nurse.

Overview

6
6
years of professional experience

Work History

Certified Nursing Assistant

The Blake at Pensacola
01.2022 - 01.2022
  • Ensured daily and critical tasks were completed in a timely manner
  • Assisted residents with their activities of daily living
  • Ensured safety was incorporated in every task
  • Provided quality of care for every resident
  • Handled daring for multiple residents well.

Record Supervisor/Head Advisor

U.S. Marine Corps
01.2019 - 01.2021
  • Developed communication and social skills while working with my peers
  • Learned to thrive and perform in a stressful situation
  • Maintained and managed a variety of critical and important records
  • Excelled in the use of different Microsoft programs such as Excel and Word
  • Successfully guided and taught peers of different levels and backgrounds
  • Ensured daily tasks were accomplished in a timely and effective manner
  • Continuously provided excellent customer service in problem resolution, guidance, and care.

Record Supervisor

U.S. Marine Corps
01.2018 - 01.2019
  • Managed, maintained, and amended more than 200 records
  • Amended all records and solemnly corrected all deficiencies
  • Created Excel Tracking SpreadSheet not previously applied to track and maintain up to date all of the records
  • Instructed and guided peers of lesser and higher position in similar professions.

Front End Associate

Farmer Boys
01.2016 - 01.2017
  • Provide the upmost satisfactory customer care and service to all customers
  • Ensured sales transactions were completed in a timely manner
  • Prioritized customer interaction and needs to ensure the best customer care and service was met
  • Practiced empathy and understanding when customers’ expectations were not met
  • Collaborated with other peers to work efficiently and proactively.

Education

Licensed Practical Nurse Certification -

Pensacola State College
Pensacola, FL
12.2023

Worked on Pre-requisites for Nursing Program -

National University
San Diego, CA
2022

Certified Nursing Assistant Certification -

U.S. Colleges
San Bernardino, CA
2022

Phlebotomy State Certification -

U.S. Colleges
San Bernardino, CA
2021

Associate degree in Criminal Justice - Criminal Justice

San Bernardino Valley College
San Bernardino, CA
2017

High School Diploma -

Pacific High School
San Bernardino, CA
2014

Skills

  • Patient-Focused Care
  • Indirect Patient Care
  • Mobility Assistance
  • Quality Assurance
  • Condition Monitoring
  • Trustworthy Companion
  • Collecting Vital Signs
  • Supporting Personal Needs
  • Recording Vital Signs
  • Patient Assessments
  • Medical Terminology Knowledge
  • Companionship and Emotional Support

Languages

Spanish
Native or Bilingual

Timeline

Certified Nursing Assistant

The Blake at Pensacola
01.2022 - 01.2022

Record Supervisor/Head Advisor

U.S. Marine Corps
01.2019 - 01.2021

Record Supervisor

U.S. Marine Corps
01.2018 - 01.2019

Front End Associate

Farmer Boys
01.2016 - 01.2017

Licensed Practical Nurse Certification -

Pensacola State College

Worked on Pre-requisites for Nursing Program -

National University

Certified Nursing Assistant Certification -

U.S. Colleges

Phlebotomy State Certification -

U.S. Colleges

Associate degree in Criminal Justice - Criminal Justice

San Bernardino Valley College

High School Diploma -

Pacific High School
Leslie Roach