Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Rodriguez

Leslie Rodriguez

Tulare,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Autozoner

AutoZone
Tulare, CA
08.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

Facility Operations Team Member

MilliporeSigma
Visalia, California
04.2020 - 06.2023
  • Packaged and Shipped Pharmaceuticals.
  • Developed processes and procedures to ensure efficient operation of the facility.
  • Assisted in training new personnel on proper use of equipment, tools and supplies used within the facility.
  • Managed inventory levels for parts, tools and other items needed for day-to-day operations.
  • Identified areas where energy efficiency could be improved throughout the building.
  • Created reports detailing progress made on tasks assigned by management team.
  • Implemented troubleshooting techniques to resolve issue.

Team Member

Kentucky Fried Chicken
Moreno Valley, California
01.2019 - 12.2019
  • Assisted customers with product selection and ordering process.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.

Education

High School Diploma -

March Mountain High School
Moreno Valley, California
06-2019

Some College (No Degree) - Business Management

College of The Sequoias
Visalia, CA

Skills

  • Supervision and leadership
  • Social Perceptiveness
  • Critical Thinking
  • Calm Under Pressure
  • Verbal Communication
  • Organization and Time Management
  • Quality Assurance
  • Customer Relations

Timeline

Autozoner

AutoZone
08.2024 - Current

Facility Operations Team Member

MilliporeSigma
04.2020 - 06.2023

Team Member

Kentucky Fried Chicken
01.2019 - 12.2019

High School Diploma -

March Mountain High School

Some College (No Degree) - Business Management

College of The Sequoias

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Leslie Rodriguez