Microsoft Office
Leslie Roth
Sauk Village ,Illinois
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 15 years of experience working in busy high paced
environments.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Package Handler
UPS
Atlanta, GA
10.2022 - 12.2022
- Loaded package containers onto forklifts and transported into packaging areas.
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Assistant Manager
Whataburger
Kennesaw, GA
04.2022 - 07.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
General Manager
Wendys Restaurant
Mableton, GA
01.2014 - 04.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Identified trends in customer marketplaces to develop valuable solutions.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
- Introduced new methods, practices and systems to reduce turnaround time.
- Designed modern employee recognition program which boosted productivity and improved morale.
Assistant Store Manager
Wendy's
Marietta, GA
03.2007 - 01.2014
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Associate - Emergency Medical Technology
Chattahoochee Technical College
Marietta, GA 03.2007 - 01.2008
Skills
Material stacking
undefinedAccomplishments
- Achieved 100 on ECOSURE food Safety inspection.
- Achieved three successful new construction openings of restaurants during the pandemic. I oversaw complete organization of new store hiring and development and local outreach.
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Package Handler
UPS
10.2022 - 12.2022
Assistant Manager
Whataburger
04.2022 - 07.2022
General Manager
Wendys Restaurant
01.2014 - 04.2022
Assistant Store Manager
Wendy's
03.2007 - 01.2014
Associate - Emergency Medical Technology
Chattahoochee Technical College
03.2007 - 01.2008
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