Microsoft Office
Leslie Roth
Sauk Village ,Illinois
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 15 years of experience working in busy high paced
environments.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Package Handler
UPS
Atlanta, GA
10.2022 - 12.2022
- Loaded package containers onto forklifts and transported into packaging areas.
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Assistant Manager
Whataburger
Kennesaw, GA
04.2022 - 07.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Reviewed sales and gross profit report to assess company efficiency.
General Manager
Wendys Restaurant
Mableton, GA
01.2014 - 04.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Identified trends in customer marketplaces to develop valuable solutions.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
- Introduced new methods, practices and systems to reduce turnaround time.
- Designed modern employee recognition program which boosted productivity and improved morale.
Assistant Store Manager
Wendy's
Marietta, GA
03.2007 - 01.2014
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Associate - Emergency Medical Technology
Chattahoochee Technical College
Marietta, GA 03.2007 - 01.2008
Skills
Material stacking
Product packing
OSHA compliant
Fragile item handling
Logistics
Shipping and receiving
Labeling and boxing
Warehouse environment safety
Loading and unloading
Food Safety
Talent Retention and Development
Accomplishments
- Achieved 100 on ECOSURE food Safety inspection.
- Achieved three successful new construction openings of restaurants during the pandemic. I oversaw complete organization of new store hiring and development and local outreach.
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Package Handler
UPS
10.2022 - 12.2022
Assistant Manager
Whataburger
04.2022 - 07.2022
General Manager
Wendys Restaurant
01.2014 - 04.2022
Assistant Store Manager
Wendy's
03.2007 - 01.2014
Associate - Emergency Medical Technology
Chattahoochee Technical College
03.2007 - 01.2008