Leslie Ruiz
Perris,CA
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Behavioral Therapist
Creative Solutions For Hope
09.2022 - Current
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Completed one-on-one counseling with broad range of clients with Autism.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assess client needs and build customized solutions for behavior issues while establishing individual targets and goals
- Develop treatment plans based on the patient's values, goals, and health using comments from the patient's treatment team and support system
- Providing Applied Behavior Analysis Therapy to client ranging from ages 3-18 years of age
- Establishing and providing one on one personalized goals for the client's parents
Respite Caregiver
Inland Respite
02.2019 - 10.2022
- Assisted residents with basic activities of daily living.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Ecommerce Marketing Manager
UNIS
05.2021 - 09.2021
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Coordinated with design and media teams to develop high-quality creative assets.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Ensuring load and shipment was set correctly to be sent off
- Waving company online orders
Shift Manager
Wingstop Restaurant
02.2019 - 07.2021
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Opened and closed location and monitored shift changes.
- Counted the register and took the daily deposit to the bank.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Team Leader
Jack In The Box
08.2017 - 02.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
Education
Bachelor of Arts - Healthcare Administration
Platt College - Riverside
Riverside, CA07.2024
Associate of Science - Diagnostic Medical Sonography
Platt College - Riverside
Riverside, CA01.2023
Associate of Arts - Social And Behavioral Studies
Moreno Valley College
Moreno Valley, CA06.2018
Associate of Arts - Communication , Media, And Languages
Moreno Valley College
Moreno Valley06.2018
Associate of Arts - Humanities, Philosophy, And Arts
Moreno Valley College
Moreno Valley06.2018
High School Diploma -
Citrus Hill High School
Perris, CA05.2018
Skills
- Bilingual
- Teamwork
- Leadership
- Professional Relationships
- Autism and Spectrum Disorders
- Developmental Disabilities
- ABA Techniques
- Daily Reports
- Community Safety
- Project Management
- Communication
- Train Employees
- Diagnostic Screenings
- Patient Education
- Patient Profiles
- Patient Medical Histories
- Performing Ultrasounds
- Quality Patient Care
- Sonography
- Patient History Documentation
- Ultrasound Physics
- Diagnostic Techniques
- HIPAA Education
Certification
- BLS Certified
- HIPPA Certified
Languages
English
Professional Working
Timeline
Senior Behavioral Therapist
Creative Solutions For Hope
09.2022 - Current
Ecommerce Marketing Manager
UNIS
05.2021 - 09.2021
Respite Caregiver
Inland Respite
02.2019 - 10.2022
Shift Manager
Wingstop Restaurant
02.2019 - 07.2021
Team Leader
Jack In The Box
08.2017 - 02.2019
Bachelor of Arts - Healthcare Administration
Platt College - Riverside
Associate of Science - Diagnostic Medical Sonography
Platt College - Riverside
Associate of Arts - Social And Behavioral Studies
Moreno Valley College
Associate of Arts - Communication , Media, And Languages
Moreno Valley College
Associate of Arts - Humanities, Philosophy, And Arts
Moreno Valley College
High School Diploma -
Citrus Hill High School
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