Personable Office Administrator, Accounts Payable and Public Notary with 20 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Accounts Payable Clerk
WSC
08.2023 - 10.2024
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Maintained good working relationships with vendors and resolved disputes.
Assistant Office Administrator
Agape Funeral Chapel
08.2022 - 07.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Interacted with customers by phone, email, or in-person to provide information.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Edited documents to improve accuracy of language, flow, and readability.
Maintained electronic and paper filing systems for easy retrieval of information.
Organized, facilitated and participated in community service efforts.
Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Monitored and oversaw general cleaning of office in line with company cleanliness standards.
Monitored front areas so that questions could be promptly addressed.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Improved office operations by automating client correspondence, record tracking and data communications.
Correctional Officer
Lubbock County Sheriff's Office
03.2020 - 08.2022
Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Booked new inmates into facility and processed inmates for release.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Observed behavior of residents individually and in groups.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Completed intake paperwork, fingerprints, and searches.
Established positive working relationships and maintained boundaries with resident offenders.
Coordinated with other law enforcement personnel to exchange information.
Interviewed inmates to obtain information and evidence.
Assisted in intake and release of inmates.
Front Desk Receptionist
City of Portland
03.2019 - 01.2020
Phones, data entry, greeting customers, enrollments, opening and closing business, auditing, money handling
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Collected room deposits, fees, and payments.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Completed data entry and filing to keep records updated for easy retrieval.
Trained new team members on company procedures, customer service and issue resolution.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Resolved customer problems and complaints.
Operated multi-line telephone system to answer and direct high volume of calls.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Confirmed appointments, communicated with clients, and updated client records.
Handled assignments independently with good judgement and critical thinking skills.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Office Administrator
A Cooler House
02.2002 - 07.2015
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Maintained good working relationships with vendors and resolved disputes.
Education
Associate -
Asher College
Bachelor of Science - Business Administration
Strayer University
Dallas, TX
05.2025
Associate in Office Management and Accounting -
Asher College
Addison, TX
07.2017
Skills
Office Meetings
Customer Relationship Management
Visitor Interaction
Planning Events, Administrative Support and Scheduling
Time Management, Office Management and Reception
Office Management Software, Office Procedures
Managing Office Supply Inventory, Shipments and Office Records
Microsoft Office, Filing and Payroll
Corrective Actions
Data entry
Scheduling appointments
Computer skills
Conflict resolution skills
Accounts payable software
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Office Administration
Work Authorization
Authorized to work in the US for any employer
Timeline
Accounts Payable Clerk
WSC
08.2023 - 10.2024
Assistant Office Administrator
Agape Funeral Chapel
08.2022 - 07.2023
Correctional Officer
Lubbock County Sheriff's Office
03.2020 - 08.2022
Front Desk Receptionist
City of Portland
03.2019 - 01.2020
Office Administrator
A Cooler House
02.2002 - 07.2015
Bachelor of Science - Business Administration
Strayer University
Associate in Office Management and Accounting -
Asher College
Associate -
Asher College
Similar Profiles
Kylee McManusKylee McManus
Food Service Worker at WSCFood Service Worker at WSC