Leslie Sagrera
Maurice,LA
Summary
Dedicated housekeeping professional with a strong background in hospitality, notably at Hampton Inn by Hilton. Proven expertise in maintaining cleanliness and guest satisfaction through effective teamwork and health compliance. Skilled in deep cleaning and laundry management, consistently achieving high room inspection scores while fostering a welcoming atmosphere for guests.
Overview
4
4
years of professional experience
Work History
Laundry/Housekeeper
Hampton Inn by Hilton
12.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Laundry/Housekeeping Room Attendant
Sunray Company/ Holiday Inn and Suites
06.2021 - 12.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Responded to requests from patrons for linens and toiletries.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Education
Pharmacy Techincian - Pharmacy
Remington College
Lafayette, LA11-2019
Associate of Applied Business - Business
Remington College
Lafayette, LA09-2000
High School Diploma -
Abbeville High School
Abbeville, LA05-1995
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Health and safety compliance
- Bed making proficiency
- Hospitality background
- Dusting furniture
- Excellent oral and written communication
- Deep cleaning expertise
- Folding clean laundry
- Laundry management
- Cleaning bathrooms
Timeline
Laundry/Housekeeper
Hampton Inn by Hilton
12.2024 - Current
Laundry/Housekeeping Room Attendant
Sunray Company/ Holiday Inn and Suites
06.2021 - 12.2024
Pharmacy Techincian - Pharmacy
Remington College
Associate of Applied Business - Business
Remington College
High School Diploma -
Abbeville High School
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