Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Assistant/Bakery/Curbside
HEB Employee, CSA
10.2020 - 01.2023
Package and help customers transport their purchases from the store to their vehicles.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Maintained clean and organized work environment to maintain customer safety.
Built strong relationships with customers and colleagues by providing friendly and personable service.
Responded proactively and positively to rapid change.
Answered customer questions about product availability and shipment times.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Human Resources Assistant (Volunteer) at UNSW Chinese Students Association (CSA) – Tech DivisionHuman Resources Assistant (Volunteer) at UNSW Chinese Students Association (CSA) – Tech Division