Leslie Seidenstricker
Colorado Springs,United States
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Process Server
GoServe LLC
07.2023 - Current
- Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
- Improved communication with law firms by providing regular status updates on document delivery progress.
- Reduced errors in paperwork by meticulously reviewing documents prior to service attempts.
Non-Injury Auto Adjuster
USAA
01.2023 - 05.2023
- Achieved timely and accurate claim settlements by conducting thorough investigations and damage assessments.
- Enhanced customer satisfaction by providing prompt, courteous, and knowledgeable service throughout the claim process.
- Collaborated with repair facilities to negotiate fair and equitable repair costs for insured parties.
- Managed a high volume of claims efficiently, prioritizing tasks for maximum productivity.
Caregiver
SYNERGY HomeCare
09.2022 - 12.2022
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Billing Representative
Spectrum
06.2022 - 09.2022
- Improved billing accuracy by thoroughly reviewing and verifying invoice data before submission.
- Streamlined billing processes for increased efficiency and timely delivery of invoices to clients.
- Enhanced client satisfaction with prompt resolution of billing inquiries and disputes.
- Ensured accurate recordkeeping by maintaining up-to-date customer account information in the database.
Case Manager
Westside Group Home
01.2021 - 04.2022
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Program Services Clinical Coordinator
California Mentor
09.2018 - 11.2019
- Improved patient outcomes by developing and implementing comprehensive clinical programs and initiatives.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
Behavior Specialist
California Psychcare, Inc
05.2016 - 01.2018
- Improved student behavior by implementing individualized behavior support plans and strategies.
- Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.
- Enhanced teacher-student relationships by providing guidance on effective communication and rapport-building techniques.
- Collaborated with multidisciplinary teams to develop comprehensive, effective treatment plans for students with behavioral challenges.
Medical Receptionist
Brookdale Riverwalk
01.2015 - 01.2017
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Bachelor of Arts - Liberal Arts
University of La Verne
La Verne, CA2011
Skills
- Payroll Administration
- Problem-Solving
- Professionalism
- Microsoft Office
- Filing Systems
- Deadline-Oriented
- Complaint Handling
- Call Center Experience
- Decision Making
- Time Management
- Organizational Skills
- Quickbooks
Certification
- PT - Phlebotomy Technician
Timeline
Process Server
GoServe LLC
07.2023 - Current
Non-Injury Auto Adjuster
USAA
01.2023 - 05.2023
Caregiver
SYNERGY HomeCare
09.2022 - 12.2022
Billing Representative
Spectrum
06.2022 - 09.2022
Case Manager
Westside Group Home
01.2021 - 04.2022
Program Services Clinical Coordinator
California Mentor
09.2018 - 11.2019
Behavior Specialist
California Psychcare, Inc
05.2016 - 01.2018
Medical Receptionist
Brookdale Riverwalk
01.2015 - 01.2017
Bachelor of Arts - Liberal Arts
University of La Verne