Leslie Sinyard
Construction Manager
Perry,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
Installed Sales Department Manager
Warner Robins Building Supply
Warner Robins, GA
11.2021 - 01.2023
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Developed and maintained courteous and effective working relationships
- Participated in team-building activities to enhance working relationships
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Used Microsoft Word and other software tools to create documents and other communications
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Increased customer satisfaction by resolving issues
Assistant Department Manager
Warner Robins Building Supply
Warner Robins, GA
05.2017 - 11.2021
- Sold products by developing relationships with network of construction professionals.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Evaluated suppliers to maintain cost controls and improve operations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Complied with established internal controls and policies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Associate
Warner Robins Building Supply
Warner Robins , GA
05.2014 - 05.2018
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Maintained records related to sales, returns and inventory availability.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Processed product returns and assisted customers with other selections.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions about sizing, accessories and merchandise care.
- Recommended accessories and complementary purchases to boost revenue.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Lead Inventory Coordinator
Lineage Logistics
Perry, GA
05.2008 - 05.2014
- Managed related documentation and records for department.
- Investigated and resolved variances in inventory counts on daily basis.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Performed inventory counts every day.
- Created databases and spreadsheets to improve inventory management accuracy.
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Received and processed stock into inventory management system
- Carried out day-to-day duties accurately and efficiently
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Conducted research, gathered information from multiple sources and presented results
Sales Associate /Warehouse Manager
Southern Interiors And Lighting
Warner Robins, GA
08.2005 - 10.2007
- Assisted with new business sales calls and persuaded customers to drive product sales.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Researched competitors' activities and products to uncover new trends
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Sales Manager
Parrish Construction Group
Perry, GA
08.2003 - 06.2005
- Developed customer relations between homeowners and construction manager.
- Researched covenants and develop new residential subdivision.
- Studied Real Estate and passed state test for license.
Sales Associate / Warehouse - Installation Manager
Conner's Flooring America
Perry, GA
07.1998 - 07.2003
- Performed retail and contract flooring sales.
- Flooring estimator.
- Purchasing Agent.
- Coordinate and managed installation crews.
Education
High School Diploma -
The Westfield School
Perry, GA 10.1980 - 05.1983
Skills
Project Management
Schedule optimization
Coaching and mentoring
Verbal and written communication
Job inspections
Mathematical calculations
Contract Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Installed Sales Department Manager
Warner Robins Building Supply
11.2021 - 01.2023
Assistant Department Manager
Warner Robins Building Supply
05.2017 - 11.2021
Sales Associate
Warner Robins Building Supply
05.2014 - 05.2018
Lead Inventory Coordinator
Lineage Logistics
05.2008 - 05.2014
Sales Associate /Warehouse Manager
Southern Interiors And Lighting
08.2005 - 10.2007
Sales Manager
Parrish Construction Group
08.2003 - 06.2005
Sales Associate / Warehouse - Installation Manager
Conner's Flooring America
07.1998 - 07.2003
High School Diploma -
The Westfield School
10.1980 - 05.1983