Leslie Smith
Picayune,MS
Summary
Results-driven professional with extensive experience at LabCorp, specializing in patient care and specimen collection. Demonstrated adaptability in fast-paced environments while maintaining high standards of customer service. Proficient in healthcare documentation and time management, ensuring compliance and accuracy in all operations. Focused on improving patient experiences and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist Tech.
LabCorp
02.2023 - 06.2025
- Direct contact with patients, providing excellent customer service.
- Skillfully and accurately draw specimens, with experience as PSC, IOP, and Site Coordinator.
- Conduct research tests and enter billing information.
- Perform drug screening and ensure compliance with policies.
- Maintain all appropriate phlebotomist logs promptly.
Admission Representative
Delta College
07.2022 - 02.2023
- Assessed potential students and conducted interviews.
- Gave presentations and guided campus tours.
- Conducted a Zoom meeting to engage with students.
- Maintained enrollment records for each student.
Phlebotomist Tech. Float PSR 3
Quest Diagnostics
03.2016 - 07.2022
- Provided phlebotomy services in various settings as a float technician.
- Ensure high-quality patient care and accurate specimen collection.
- Adapted to different environments and maintained flexibility in work assignments.
- Trained new phlebotomists and provided direct contact with patients.
- Explained procedures to patients and skillfully drew specimens safely and accurately.
- Worked in PSC and IOP settings, performing biometric screenings and insurance exams.
- Conducted research tests for clients and confirmed all written and electronic orders using lab technology systems or directories.
Education
Medical Assistant Certification -
Coastal Medical Training Institute
Gulfport, MS02.2025
Life Coach
Pinq Inc. Life Coach School 2.0
Remote09-2021
Phlebotomy Certification -
Hema Phlebotomy Training School
Picayune, MS01.2012
High School Diploma -
Picayune Memorial High School
Picayune, MS01.1994
Foundations of Digital Marketing And E-Commerce
Coursera
Mountain View, CA( Remote)Skills
- Healthcare documentation
- Specimen collection
- Patient care
- Case management
- Customer service
- Training and mentoring
- Retail sales support
- Microsoft Excel proficiency
- Appointment scheduling
- Follow-up skills
- Filing and organization
- Calm demeanor
- Data collection
- Spreadsheet expertise
- Customer relations
- Critical thinking skills
- Adaptability and flexibility
- Virtual communication proficiency
- Time management skills
- Self-motivation
- Analytical problem solving
- Remote technical skills
- Change adaptability
- Team collaboration strategies
- Phlebotomy procedures
- Pediatric phlebotomy
- Patient identification
- Diagnostic testing
- Specimen labeling procedures
- Geriatric phlebotomy
- Donor screening
- Blood collection
- Specimen collection and storage
- Butterfly needle technique
- Venipuncture and capillary puncture
- Team training
- PPE use
- DNA testing
Certification
- Medical Assistant Certification
- Phlebotomist Certification
- Cefritied Life Coach
Accomplishments
- 2014-2016-Lead Phlebotomist at Highland Community Hospital.
Affiliations
Recognized for Hard work while working at Quest Diagnostics during Covid .
Timeline
Phlebotomist Tech.
LabCorp
02.2023 - 06.2025
Admission Representative
Delta College
07.2022 - 02.2023
Phlebotomist Tech. Float PSR 3
Quest Diagnostics
03.2016 - 07.2022
Medical Assistant Certification -
Coastal Medical Training Institute
Life Coach
Pinq Inc. Life Coach School 2.0
Phlebotomy Certification -
Hema Phlebotomy Training School
High School Diploma -
Picayune Memorial High School
Foundations of Digital Marketing And E-Commerce
Coursera