Leslie Smoot
Smyrna,GA
Summary
Seeking a position as a independent adjuster that allows me to utilize my 5+ years of experience in delivering exceptional customer service and meticulous claim evalustion.
Overview
15
15
years of professional experience
Work History
ACS Ramp Agent
Delta Air Lines, Inc
Atlanta, GA
08.2021 - Current
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Transferred luggage from aircraft to collection areas in a timely manner.
Auto Claims Adjuster
State Farm
Dunwoody, GA
02.2017 - 08.2021
- Examined photographs and surveillance and any other documents relating to claims.
- Issued payouts to 1st and 3rd parties.
- Documented all findings in concise reports.
- Carried out day-day-day duties accurately and efficiently.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
Auto Claim Specialist
Geico
Macon, GA
07.2014 - 06.2017
- Examined photographs and surveillance and any other documents relating to claims.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Prepare report of findings of investigation.
- Examine claims forms and other records to determine insurance coverage.
- Review estiments and issue payments.
Dispatcher
Air Serv Inc
Atlanta, GA
04.2008 - 07.2014
- Closely monitored dispatch board to triage and prioritize flights.
- Coordinate service activities to ensure timely and efficient completion of aircraft cleaning according to flight schedules.
- Responsible for monitoring frequencies to effectively communicate work orders, messages, and information to or from work crews, supervisors, and coordinators.
- Create work schedules in database for record keeping.
- Wok in high-volume environment and consistently meets and exceed deadlines
Education
Associate of Science - Health Administration
Georgia State University
Atlanta, GA05.2014
Skills
Adjuster Licenses:
FL, CT, DE, NH, OK, RI, TX, WY
National Producer Number: 18368136
State Farm Alis: E9LD
Highly Adaptable
Strong Communication
Results Driven
Attention to Detail
Time Management
Timeline
ACS Ramp Agent
Delta Air Lines, Inc
08.2021 - Current
Auto Claims Adjuster
State Farm
02.2017 - 08.2021
Auto Claim Specialist
Geico
07.2014 - 06.2017
Dispatcher
Air Serv Inc
04.2008 - 07.2014
Associate of Science - Health Administration
Georgia State University