Leslie Smoot
Smyrna,GA
Summary
Seeking a position as a independent adjuster that allows me to utilize my 5+ years of experience in delivering exceptional customer service and meticulous claim evalustion.
Overview
15
15
years of professional experience
Work History
ACS Ramp Agent
Delta Air Lines, Inc
08.2021 - Current
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Transferred luggage from aircraft to collection areas in a timely manner.
Auto Claims Adjuster
State Farm
02.2017 - 08.2021
- Examined photographs and surveillance and any other documents relating to claims.
- Issued payouts to 1st and 3rd parties.
- Documented all findings in concise reports.
- Carried out day-day-day duties accurately and efficiently.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
Auto Claim Specialist
Geico
07.2014 - 06.2017
- Examined photographs and surveillance and any other documents relating to claims.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Prepare report of findings of investigation.
- Examine claims forms and other records to determine insurance coverage.
- Review estiments and issue payments.
Dispatcher
Air Serv Inc
04.2008 - 07.2014
- Closely monitored dispatch board to triage and prioritize flights.
- Coordinate service activities to ensure timely and efficient completion of aircraft cleaning according to flight schedules.
- Responsible for monitoring frequencies to effectively communicate work orders, messages, and information to or from work crews, supervisors, and coordinators.
- Create work schedules in database for record keeping.
- Wok in high-volume environment and consistently meets and exceed deadlines
Education
Associate of Science - Health Administration
Georgia State University
Atlanta, GA05.2014
Skills
Adjuster Licenses:
FL, CT, DE, NH, OK, RI, TX, WY
National Producer Number: 18368136
State Farm Alis: E9LD
Highly Adaptable
Strong Communication
Results Driven
Attention to Detail
Time Management
Timeline
ACS Ramp Agent
Delta Air Lines, Inc
08.2021 - Current
Auto Claims Adjuster
State Farm
02.2017 - 08.2021
Auto Claim Specialist
Geico
07.2014 - 06.2017
Dispatcher
Air Serv Inc
04.2008 - 07.2014
Associate of Science - Health Administration
Georgia State University
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