Leslie Snowberger
Augusta,GA
Summary
Proven Medical Coder with a track record of excellence at Wellstar Hospital, adept in HIPAA compliance and data security procedures. Demonstrates exceptional data management skills and a commitment to maintaining patient confidentiality. Renowned for workflow management and fostering patient satisfaction, showcasing both technical proficiency and interpersonal effectiveness.
Overview
10
10
years of professional experience
Work History
Medical Coder
Wellstar Hospital
Augusta, GA
06.2021 - Current
- Maintained confidentiality of patient information according to HIPAA regulations.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
- Compiled and coded patient data using standard classification systems.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Participated in coding team meetings to discuss challenges and best practices.
- Updated coding skills and knowledge through continuous education and training.
Customer Service Representative
Sitel
Augusta, GA
10.2019 - 05.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Medical Assistant
Dr ARMIN
DOUGLAS, GA
06.2015 - 05.2018
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Filed insurance claims forms in accordance with applicable regulations.
- Organized patient charts before each day's clinic sessions began.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Incorporated outside records into charts and EHR.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Education
Some College (No Degree) - Medical Office Adminstrative
Martinsburg College
Martinsburg, WVSome College (No Degree) - Registered Nurse
South Georgia State University
Douglas, GASkills
- Medicare insurance regulations
- Data entry and management
- Statement analysis
- Workflow management
- Records management
- Data security procedures
- Data verification
- Insurance coding (ICD-9 and CPT)
- HIPAA compliance
Timeline
Medical Coder
Wellstar Hospital
06.2021 - Current
Customer Service Representative
Sitel
10.2019 - 05.2020
Medical Assistant
Dr ARMIN
06.2015 - 05.2018
Some College (No Degree) - Medical Office Adminstrative
Martinsburg College
Some College (No Degree) - Registered Nurse
South Georgia State University
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