Leslie S. Patterson
Charlotte,NC
Summary
Dedicated editor and communicator with 15+ years of project management, specializing in editorial development and content creation for both print and digital platforms. Proficient in copyediting, developing content, and leading cross-functional teams to produce high-quality publications. Strong collaborator with a track record of implementing process improvements, meeting tight deadlines, and adhering to compliance standards. Skilled in providing actionable feedback to enhance team performance and content effectiveness.
Overview
2025
2025
years of professional experience
Work History
Development Editor
Triumph Learning
Senior Editorial Coordinator (Internship)
McGraw-Hill Companies
Advertising Assistant (Internship)
Bantam Doubleday Dell Publishing Group, Inc.
Development Editor
Development Dimensions International
Senior Writer/Editor
Optum/United Health Group (OrthoNet)
09.2015 - Current
- Assess and edit doctor-patient correspondence to ensure accurate denial language is communicated and in alignment with corporate policies, regulatory compliance, and contractual obligations for more than 800 client letters monthly
- Write and revise company-wide policies/procedures that streamline organizational processes to provide a clear view of the company’s tone and direction and safeguard against non-compliance
- Formulate performance improvement targets and enforce new policies/procedures by collaborating with medical directors, stakeholders, and other team leaders
- Adapt to various style and branding guidelines based on client specifications and content requests
Content Developer and Editor
Village Pediatric Group
02.2014 - 02.2015
- Led research and analysis initiatives for new and existing promotional materials for print and digital distribution to current and potential patients on a regional level
- Responsible for the technical writing and development of peer-reviewed publications and conference presentations
- Ensured strict adherence to company and regulatory agency guidelines and mandates by continually reviewing and revising content
Development Editor
Pearson International
01.2005 - 08.2013
- Directed a team of eight editors and three graphic designers in the writing, development, and creation of digital activities designed to provide students with an interactive approach to learning English
- Applied core listening, writing, and oral communication skills in role as project manager for the development of materials for all components of various English language learning programs for international markets
- Accumulated research findings from focus groups to supply sales and marketing teams with detailed content information; assessed results to provide recommendations to authors and sales representatives
- Launched a new system for maintaining the accuracy and readability of recording scripts for audio programs, resulting in 30% savings in studio costs
- Collaborated with authors to produce more than 20 test practice books that prepared elementary-level students for successful standardized testing in Reading and Language Arts
Education
Master of Science - Publishing
Pace University
New York, NYBachelor of Arts - Journalism/Public Relations
Indiana University of Pennsylvania
Indiana, PASkills
- Production Development
- Research
- Compliance
- Training/Development
- Communication
- Time Optimization
- Editorial Management
- Change Management
- Process Improvement
- Team Building
- Technical Writing
- Leading Organizational Initiatives
- Policy and Procedure Development
- Critical Thinking
- Risk Management
- Copyediting/Proofreading
- Creative Writing
- Decision Making
Volunteerorganizations
- Delta Sigma Theta Sorority, Inc., Concord Alumnae Chapter member, Leadership roles include committee co-chair and mentor; regional positions focus on community engagement and career development.
- INROADS/Pittsburgh, Alumni
Timeline
Senior Writer/Editor
Optum/United Health Group (OrthoNet)
09.2015 - Current
Content Developer and Editor
Village Pediatric Group
02.2014 - 02.2015
Development Editor
Pearson International
01.2005 - 08.2013
Master of Science - Publishing
Pace University
Bachelor of Arts - Journalism/Public Relations
Indiana University of Pennsylvania
Development Editor
Triumph Learning
Senior Editorial Coordinator (Internship)
McGraw-Hill Companies
Advertising Assistant (Internship)
Bantam Doubleday Dell Publishing Group, Inc.
Development Editor
Development Dimensions International
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