Microsoft Word, Excel, Power Point, Publisher, Outlook
Open To Work
LESLIE S SPENCER
Sparta,TN
Work Preference
Summary
Detail-oriented administrative professional with experience in handling routine needs and special projects. Skilled in monitoring and recording expenditures, scheduling appointments, and proofreading documents for accuracy. Known for being hardworking, punctual, and reliable. Effective in preparing documents, mailing packages, and organizing schedules to support team needs. Possesses strong database administration and customer relations abilities to contribute effectively to organizational success.
Overview
37
37
years of professional experience
Work History
Site Manager
Huff Property MGT
07.2024 - 06.2025
- Oversaw property operations, ensuring compliance with regulations and standards.
- Managed tenant relations, addressing concerns and maintaining high satisfaction levels.
- Implemented cost-effective maintenance strategies to enhance property value and longevity.
- Coordinated lease agreements, ensuring accurate documentation and timely renewals.
Property Manager
NPMA, inc
04.2010 - 07.2023
- Adhered to all applicable federal laws, rules, and regulations relating to rental agreements, tenant rights, and maintenance issues.
- Handled operational oversight for properties, setting budgets and supervising office staff.
- Managed all property records, including tenant files, financial accounts, and maintenance histories.
- Satisfied both tenants and owners, effectively managing relationships and handling routine needs.
- Communicated with vendors and contractors concerning work scheduling, billings and certificates of insurance.
- Completed background checks, monitored credit histories and assessed overall rental eligibility to properly process rental applications.
- Oversaw rent and security deposit collection.
- Distributed flyers and posted listings online to advertise new and vacant properties.
Customer Service Specialist
Autozone
09.1996 - 02.2005
- Investigated and resolved customer concerns related to order inquiries and delivery tracking.
- Maximized satisfaction by anticipating needs and consistently offering expert support.
- Recaptured customer loyalty with expertise in de-escalating conflicts and building personalized solutions.
- Conferred with customers by telephone or in-person to provide information about products or services.
Customer Service Cashier
Kmart
01.1988 - 09.1996
- Counted cash drawers before and after shifts and prepared cash bags.
- Coordinated with specific departments to help customers find product advice and information.
- Verified product pricing using electronic systems or associate assistance.
- Recorded daily transactions in system using correct procedures and focusing on accuracy.
- Counted and secured cash to maintain accurate register totals.
- Accepted person-to-person or business checks and returned carry-out assistance for customers with special orders.
- Totaled purchases and accepted payments using touch-screen register system.
- Returned unwanted items to appropriate departments for restocking.
Education
Office Management -
Seminole State College
Sanford, FLAssociate of Science - General Studies
VOL State College
Cookeville, TN 08.2025 - Current
Skills
- Business Administration
- Staff Management
- Payment Collection
- Customer Service
- Vendor Engagement
- Data Entry
- File Maintenance
- Prioritizing Work
- Word Processing and Design
Software
Accomplishments
- Supervised team of 4 staff members.
- Consistently stayed within monthly budget
- Collected all rents in a timely fashion
- Maintained 96% and higher occupancy rate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Associate of Science - General Studies
VOL State College
08.2025 - Current
Site Manager
Huff Property MGT
07.2024 - 06.2025
Property Manager
NPMA, inc
04.2010 - 07.2023
Customer Service Specialist
Autozone
09.1996 - 02.2005
Customer Service Cashier
Kmart
01.1988 - 09.1996
Office Management -
Seminole State College