Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Stanley

Knoxville,TN

Summary

Dynamic and results-oriented professional with extensive experience as an Executive Assistant at Herbert H. Tamer, CPA, and a Retail Sales Associate at Bob's Liquor and Wine. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Demonstrated meticulous attention to detail and exceptional customer service skills, significantly improving business operations and client satisfaction.

Overview

10
10
years of professional experience

Work History

Sales Associate

The Balloon Garden
01.2025 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered incoming phone calls with professionalism and efficiency.
  • Accurately took customer orders and ensured details were properly recorded on store calendar.
  • Printed and helped fulfill orders to ensure timely and accurate delivery.

Executive Assistant

Herbert H. Tamer, CPA
02.2024 - 01.2025
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Handled invoicing processes.
  • Effectively managed correspondence with clients.
  • Managed financial transactions for the office.

Retail Sales Associate

Bob's Liquor and Wine
07.2015 - 02.2024
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Fulfilled customer requests and online orders.
  • Boosted sales of retail products through knowledgeable recommendations tailored to each client's specific needs.

Education

Bachelor of Science - Political Science

University of Tennessee
Knoxville, TN
12-2007

Skills

  • Executive support
  • Email management
  • Relationship building
  • Customer Service-oriented
  • Meticulous attention to detail

Timeline

Sales Associate

The Balloon Garden
01.2025 - Current

Executive Assistant

Herbert H. Tamer, CPA
02.2024 - 01.2025

Retail Sales Associate

Bob's Liquor and Wine
07.2015 - 02.2024

Bachelor of Science - Political Science

University of Tennessee

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