Proactive Sales Supervisor with expertise in developing, implementing and strengthening marketing plans. Offers analytical, proactive approach to revamping strategies to meet changing needs. Talent for directing creative efforts and brand engagement combined with history of surpassing objectives.
Hi, I’m
Leslie Steward
Hudson,FL
Summary
Overview
7
years of professional experience
Work History
TD SYNNEX (formally Tech Data)
Sales Development Supervisor
05.2017 - Current
Job overview
- Managed a team of 12 Associate Sales Representatives and 15 offshore representatives, consistently driving them to exceed margin and revenue goals on a monthly and quarterly basis
- Collaborated with HR, upper management, and cross-functional teams (customer care, product management, and logistics/warehouse) to ensure efficient order processing and email communication, resulting in improved sales performance
- Developed and implemented sales strategies to engage customers on upcoming deals, leading to increased revenue and enhanced customer satisfaction
- Updated and revised Standard Operating Procedures (SOPs) and streamlined processes within the teams, resulting in improved efficiency and sales outcomes
- Received Circle of Excellence award in 2021 and promoted three times during a successful 6-year tenure.
TD SYNNEX (formally Tech Data)
Senior Associate Sales Representative
10.2019 - 06.2022
Job overview
- Provided comprehensive training for new hires during their first 90 days, equipping them with the necessary skills to achieve sales targets and contribute to revenue growth
- Implemented reviews, checklists, and performance management techniques to drive the success of tenured representatives and ensure consistent sales performance
- Managed calendars for new hires and upper management, optimizing scheduling and facilitating smooth operations
- Actively participated in testing and implementing new Point of Sale (POS) technology, resulting in improved sales processes and increased efficiency.
TD SYNNEX (formally Tech Data)
Associate Sales Representative
05.2017 - 09.2019
Job overview
- Processed and efficiently managed orders and quotes, ensuring timely completion and customer satisfaction
- Demonstrated exceptional multitasking skills by effectively managing multiple fast-paced inboxes for the sales team I supported
- Provided valuable guidance and support to new hires as a trusted mentor within the sales team
- Delivered prompt and efficient assistance to customers, resolving issues, and addressing concerns during phone calls.
Education
Osceola Fundamental High SchoolSeminole, FL
University Overview
Skills
- Business requirements gathering
- Customer Engagement
- Team Management
- Sales Presentations
- Sales team training
- Trend Analysis
- Account Servicing
- Sales Reporting
Awards
Awards
CIRCLE OF EXCELLENCEReferences
References
Available Upon requestProjects
Projects
LED TESTING AND UPDATING EFFORTS FOR OUR SALES ENTERPRISE RESOURCE PLANNING (ERP) AND POINT OF SALE (POS) SYSTEMS. SPEARHEADED IT PROCESS IMPROVEMENTS TO STREAMLINE TIME-CONSUMING TASKS AND ENHANCE OVERALL EFFICIENCY. Organized and updated new hire training programs, ensuring a smooth onboarding experience.
Timeline
Senior Associate Sales Representative
TD SYNNEX (formally Tech Data)
10.2019 - 06.2022
Sales Development Supervisor
TD SYNNEX (formally Tech Data)
05.2017 - Current
Associate Sales Representative
TD SYNNEX (formally Tech Data)
05.2017 - 09.2019
Osceola Fundamental High School
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