Summary
Overview
Work History
Education
Skills
Accomplishments
Servicehistory
Timeline
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Leslie Summerlin

Manhattan,KS

Summary

Experienced clinical manager with expertise in health care administration and clinical philosophy. Proficient in fiscal management systems and human resources management. Skilled at cultivating effective relationships with staff, patients, and senior management. Demonstrates exceptional supervisor skills and thrives under pressure. Results-driven clinical leader with a track record of growing teams. Adept in clinical oversight and staff development. Proficient in data analysis for identifying gaps and enhancing outcomes.

Overview

25
25
years of professional experience

Work History

Pharmacy Clinical Services Manager

Walmart
03.2017 - Current
  • Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures
  • Communicated effectively with leadership, associates, providers, and patients, employing active listening and interpersonal skills
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices, and facilitation of positive work environment
  • Delivered effective onboarding and training to new and existing employees and cross-trained associates in other job roles to maximize outcomes
  • Regularly evaluated employee performance and provided feedback
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance
  • Handled job duties for staff members which were unavailable or out office.

Pharmacy Manager

Walmart
08.2009
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed
  • Trained pharmacy interns and newly hired pharmacy technicians and support staff
  • Ordered all pharmacy supplies and kept check on inventory levels
  • Collaborated with store manager to maintain daily operations
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage
  • Established and maintained effective communication with staff, physicians, and community organizations to promote high quality patient care
  • Implemented company initiative programs through professionalism, quality of care, team development, and patient satisfaction
  • Handled preliminary market level duties while leadership was unavailable or out of the office.

Staff Pharmacist, Shift Supervisor

BLGHMC
12.2004 - 07.2009
  • Monitored and managed pharmacy staff performance to maximize productivity
  • Collaborated with providers, nurses, and other hospital staff to effectively provide shift operations and excellent patient care
  • Enforced compliance with pharmacy regulations and maintained records of all medications dispensed
  • Trained newly hired pharmacy technicians and support staff
  • Performed drug order review for safety, completeness, and efficiency of need with all order entry
  • Monitored and adjusted dosages for appropriate authorized clinically relevant therapeutic regimens.

Staff Pharmacist

OSCO Drug
03.2004 - 01.2005
  • Performed standard staff pharmacist duties filling shifts within 4 store locations in the community
  • Handled order entry, preparation, and dispensing to deliver excellent patient care
  • Monitored managed daily inventory needs.

Director of Pharmacy Operations, PIC

Family Value Pharmacy
02.2003 - 03.2004
  • Agreed to one year contract with investors that desired to build a new pharmacy into their multidiscipline building
  • Developed new pharmacy blueprint designs with architect and general contractor
  • Established all pharmacy operational equipment and software agreements required to meet standards
  • Researched and initiated all desired third-party benefit contracts
  • Hired and onboarded all new staff to prepare for grand opening launch
  • Created startup inventory for all pharmacy operations with established pricing structure
  • Worked with local media to establish marketing strategies
  • Interacted with federal, state, and local regulatory agencies for a proper pharmacy startup.

Pharmacy Manager

Shopko
06.1999 - 01.2003
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed
  • Trained pharmacy interns and newly hired pharmacy technicians and support staff
  • Ordered all pharmacy supplies and kept check on inventory levels
  • Collaborated with store manager to maintain daily operations
  • Established and maintained effective communication with staff, physicians, and community organizations to promote high quality patient care
  • Implemented company initiative programs through professionalism, quality of care, team development, and patient satisfaction.

Education

Doctor of Pharmacy -

University of Nebraska Medical Center
Omaha, NE
05.1999

Bachelor of Science: Mathematics, Pre-Pharmacy - undefined

Peru State College
Peru, NE
05.1993

Skills

  • Staff Development
  • Team Leadership
  • Corrective Action Plans
  • Operational Standards
  • Quality Control Program Metrics
  • Strategic Planning
  • Clinical Quality Improvement
  • Clinical Operations Planning
  • Regulatory Compliance
  • Inventory and restocking
  • Inventory Control
  • Training and mentoring

Accomplishments

Selected as region Pharmacy Clinical Services Manager of the year in 2022.

Servicehistory

  • United States Naval Reserves, Hospital Corpsman, 1986, 1994
  • Kappa Psi Pharmaceutical Fraternity, Regent, 1996, 1997
  • Academy of Students of Pharmacy (APHA - ASP), Parliamentarian, 1996, 1997
  • Appletree Educational Center, Board President, 03/01/13, 03/31/17
  • Bethesda Evangelical Ministry, Medical Mission Leader and Advisory Board Member, 02/01/14, Present

Timeline

Pharmacy Clinical Services Manager

Walmart
03.2017 - Current

Pharmacy Manager

Walmart
08.2009

Staff Pharmacist, Shift Supervisor

BLGHMC
12.2004 - 07.2009

Staff Pharmacist

OSCO Drug
03.2004 - 01.2005

Director of Pharmacy Operations, PIC

Family Value Pharmacy
02.2003 - 03.2004

Pharmacy Manager

Shopko
06.1999 - 01.2003

Doctor of Pharmacy -

University of Nebraska Medical Center

Bachelor of Science: Mathematics, Pre-Pharmacy - undefined

Peru State College
Leslie Summerlin