Leslie Taylor
Richardson,TX
Summary
Seasoned worker with years of experience in clerical, retail, technical, manual labor and customer service. Innovative, artistic, diligent, organized and dependable. A multi-faceted team player who is willing to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Entreprenuer/Jewelry Designer
LT Creativity
10.2016 - Current
- Developed innovative and attractive jewelry designs and updated current designs by hand and using specialized equipment.
- Fabricated pieces by hand from various materials such as semiprecious stones, crystals, acrylic, wood, glass, resin.
- Communicated effectively with clients to understand their needs and preferences for customized pieces, discuss budgets, showcase designs and assess satisfaction.
- Implemented quality control measures to ensure consistency in craftsmanship across all products and customized items.
- Selected and purchased materials needed for projects.
- Processed and arranged mail orders for shipping.
- Maintained and updated website content, including text, images, multimedia and policies.
- Promoted business via social media to generate leads and maximize brand identity.
Shipping Auditor
JELD Wen Doors and Windows
08.2016 - 10.2016
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Collaborated with fork lifters for movement of doors to their designated docks for shipment.
- Reduced shipment errors by conducting routine spot-checks, ensuring accuracy in inventory counts and order fulfillment.
- Reported frequently to supervisor of progress, troubleshooting, miscellaneous issues.
Cashier
Big Lots
11.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Temporary Position-Computer Repair Technician
Round 2, Inc.
04.2015 - 07.2015
- Completed partial or full dismantling of laptops to quickly repair or replace defective components and restore functionality.
- Inspected and tested, repaired and refurbished laptops for proper operation.
- Conducted thorough diagnostic tests to accurately identify issues and determine appropriate solutions for variety of devices.
- Installed operating systems: Windows 7 and 8.
- Replaced LCDs, bezels and touchscreens.
- Replaced keyboards and memory.
- Broke down components for recycling.
Temporary Position-Mail Sorter
Pathway Facility Management
03.2015 - 04.2015
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Operate and troubleshoot postage machine, under supervision of mailroom manager
- Operated pallet jacks to move large and heavy volumes of mail.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Utilized sorting systems to sort items fast and accurately.
Cashier
Dollar General Store
10.2014 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Maintained clean and organized store environment, contributing to positive customer experience.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Secretary
Church of the Holy Trinity
02.2008 - 01.2012
- Enhanced guest experience by promptly responding to inquiries via phone calls or emails from both members and visitors seeking information about church''s services or events.
- Retrieved and filed church documents.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
- Prepared and rendered quarterly contribution statements.
- Created and updated membership rosters, church documents and basic reports.
- Ensured seamless worship services by preparing weekly bulletins that included hymns, readings, prayers, and announcements.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Disseminated church announcements to parishioners by use of phone tree device.
- Prepared, sorted and transport mail to Post Office.
- Facilitated efficient meetings by preparing and distributing meeting agendas to board members, ministry leaders, and other relevant parties in advance.
- Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
- Improved office efficiency by maintaining adequate supplies inventory levels while staying within allocated budgets.
- Rendered food to the hungry.
Education
Associate’s Degree in Applied Science - Business Management with Concentration in Audio Recording Technology
Five Towns College
Long Island, New York05.1994
HS Diploma - General Studies
Forest Park High School
Baltimore, Maryland06.1989
Skills
- Business Management
- Teamwork and Collaboration
- Customer Service
- Desktops, Laptops, and Mobile Devices
- Product Development
- Records Organization and Management
- Proficient in [Windows 7, 8, 10-Excel, Word, Powerpoint, Outlook, Publisher]
- Inventory Management
Timeline
Entreprenuer/Jewelry Designer
LT Creativity
10.2016 - Current
Shipping Auditor
JELD Wen Doors and Windows
08.2016 - 10.2016
Cashier
Big Lots
11.2015 - 08.2016
Temporary Position-Computer Repair Technician
Round 2, Inc.
04.2015 - 07.2015
Temporary Position-Mail Sorter
Pathway Facility Management
03.2015 - 04.2015
Cashier
Dollar General Store
10.2014 - 03.2015
Secretary
Church of the Holy Trinity
02.2008 - 01.2012
Associate’s Degree in Applied Science - Business Management with Concentration in Audio Recording Technology
Five Towns College
HS Diploma - General Studies
Forest Park High School