Leslie Tenezaca
Queens,NY
Summary
Experienced waiter with a strong focus on customer service and upselling techniques, adept at managing multiple tables and large groups. Proven track record of enhancing customer satisfaction and driving sales through effective communication. Recognized for exceptional service and stress management in fast-paced environments, consistently delivering outstanding dining experiences. Skilled in order taking, money handling, and product promotion, with a thorough knowledge of menu offerings to make informed recommendations.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Cafe Un Deux Trois
New York, New York
12.2021 - 01.2026
- Managed multiple tables efficiently during peak hours.
- Maintained cleanliness and organization of dining areas.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Took food and drink orders, using a TOAST ordering software system.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Education
High School Diploma -
Newcomers High School
Long Island City, NY07-2020
Skills
- Table management
- Menu knowledge
- Customer service
- Stress management
- Large party coordination
- Mixed drinks
- Memory retention
- Alcoholic beverage service
- Order taking
- Liquor, wine, and food service
- Beverage knowledge
- Professional appearance
- Effective customer upselling
Languages
English
Professional
Spanish
Professional
Timeline
Restaurant Waiter
Cafe Un Deux Trois
12.2021 - 01.2026
High School Diploma -
Newcomers High School