Summary
Overview
Work History
Skills
Timeline
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Leslie Tombleson

Quincy,WA

Summary

Seasoned Operations Manager and talented leader with twelve years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

12
12
years of professional experience

Work History

Operations Manager

Lineage Logistics
05.2023 - Current
  • Responsible for daily operations of a 700K square foot warehouse
  • Introduced new processes that have improved facility safety standards, reduced labor hours and costs, and decreased turnover through problem solving, continuous improvement, and promoting Lean manufacturing techniques
  • Lead hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyze and report on key performance metrics to senior management.
  • Cultivate and strengthen client relationships using strong issue resolution and dynamic communication skills.

Operations Supervisor

Lineage Logistics
10.2022 - 05.2023
  • Developed, coached, and provided performance feedback and assigned duties to 36 team members to ensure productivity and efficiency in fully automated warehouse
  • Utilized multiple warehouse management systems and worked alongside Process Control, Inventory Control, Operations Manager, and IT to continuously improve operational procedures

Office Manager

Lineage Logistics
10.2012 - 10.2022
  • Collaborated directly with General Manager to achieve and improve key performance indicators (KPI's) regarding costs/profits, productivity, customer service, turn times, and team member performance
  • Worked directly with Sales Manager in onboarding new customers and establishing and maintaining excellent customer relationships
  • Partnered with operations to ensure company and customer standards of service, quality metrics, safety, food safety, and productivity were met
  • Inventory control for site
  • Processed customer billing invoices and directly monitored facility’s Accounts Receivable
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.

Skills

  • Continuous Improvement and Lean Implementation
  • Team Building and Coaching
  • Excellent organization skills including multi-tasking and prioritizing workload
  • Workflow optimization
  • Performance monitoring and reporting
  • Budget development and management
  • Customer relationship management
  • Cross-functional communication and collaboration
  • Microsoft office
  • Analytical and critical thinking

Timeline

Operations Manager

Lineage Logistics
05.2023 - Current

Operations Supervisor

Lineage Logistics
10.2022 - 05.2023

Office Manager

Lineage Logistics
10.2012 - 10.2022

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Leslie Tombleson