Leslie Torres

Hairstylist

Leslie's CUTe-Tz Salon

02.2011 - Current

Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in register for prompt customer service.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Collaborated with fellow stylists to create a positive work environment and share best practices.
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Educated customers on products to maximize benefits.
Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Increased salon revenue by upselling products and additional treatments during appointments.
Resolved guest complaints about service or style.
Counted and documented opening and closing cash amounts daily.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Determined appropriate hair treatments based on conditions and textures.
Organized sales area and work station to showcase products and boost sales.
Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.