Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leslie Tovar

Laredo,TX

Summary

Skilled in planning, overseeing and optimizing security procedures for buildings, assets and personnel. Highly observant and detail-oriented professional. Adept at responding to emergency situations quickly for optimal support. Trained in weapons, and defensive tactics. Responsive and hardworking Security Supervisor trained in conflict resolution, patrol and security planning. Accomplished in running tight shifts with minimal incidents and maximum control of building.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sergeant of Security

San Antonio Security Agency
08.2023 - Current
  • Handled administrative requirement and submitted operational reports.
  • Prepared reports to document incidents and violations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering establishment, pat down, and check any bags/pursues.
  • Led team in developing strategic plans to meet operational objectives.
  • Conducted security checks inside establishment.
  • Enforced rules and regulations to maintain order among patrons at property.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Built solid relationships with staff and employees to keep establishment safe and secure.

Security

Walker Security
06.2023 - 08.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Commissioned Security Officer

Bastion Security Group
03.2022 - 05.2023
  • Regulated vehicle and pedestrian traffic out of building and property grounds.
  • Checked identification of patrons entering establishment to eliminate unauthorized patrons.
  • Checked patrons for any weapons by pat down and searching bags/purses
  • Secured premises and personnel by patrolling property and monitoring patrons.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Enforced security policies and removed violators from premises to maintain safe environment.

Senior Manager

Domino's Pizza/ Rainbow Pizza
10.2018 - 02.2022
  • Provided strong leadership to enhance team productivity and morale.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Developed proposals and presentations for internal and external audiences.
  • Evaluated hiring, firing, and promotions requests.
  • Held weekly meetings to create business plans and workshops to drive successful business.
  • Identified cost improvement changes and cost savings plans to increase company savings.
  • Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Cashier

Taco Bell Restaurant
03.2018 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Associate of Arts - Criminal Justice

Laredo Community College
Laredo, TX
12.2023

High School Diploma -

John B Alexander High School
Laredo, TX
12.2018

Skills

  • Criminal Law
  • Development Activities
  • Training Junior Team Members
  • Maintenance Requirements
  • Security Officer Training
  • Skilled in Conflict Resolution
  • Safety and Security Regulations
  • File and Records Management
  • Safety and Security
  • Report Writing Skills
  • Physical Restraint Training
  • Shift Scheduling
  • Team Leadership

Certification

  • Licensed Commissioned Officer - 2 years
  • ARC Training - 6 months

Languages

Spanish
Full Professional

Timeline

Sergeant of Security

San Antonio Security Agency
08.2023 - Current

Security

Walker Security
06.2023 - 08.2023

Commissioned Security Officer

Bastion Security Group
03.2022 - 05.2023

Senior Manager

Domino's Pizza/ Rainbow Pizza
10.2018 - 02.2022

Cashier

Taco Bell Restaurant
03.2018 - 07.2018

Associate of Arts - Criminal Justice

Laredo Community College

High School Diploma -

John B Alexander High School

Similar Profiles

CREATE PROFILE
Leslie Tovar