Leslie Tovar
Dallas
Summary
Dynamic chiropractic professional with a proven track record at Parker University, excelling in strategic planning and customer service. Enhanced patient engagement through efficient scheduling and communication, while streamlining office procedures to improve workflow. Recognized for quick decision-making and attention to detail, ensuring optimal patient care and satisfaction.
Overview
10
10
years of professional experience
Work History
Parker University Chiropractic Clinics
Parker University
05.2022 - Current
- Developed and implemented efficient scheduling processes for academic departments.
- Managed communication channels between students and administration, enhancing response times.
- Coordinated events and workshops, improving student engagement and participation rates.
- Check in/out patients.
- Collected payments.
- Assisted in giving a brief summary of patients' insurance.
- Assisted doctors with patients' questions and patient care.
- Assisted interns with patient appointments.
- Scheduled and rescheduled patients' appointments.
- Scheduled Physical Therapy for patients.
Chiropractic Assistant
Adrian Chiropractic
07.2017 - 01.2018
- Collaborated with healthcare professionals to optimize patient care strategies and support outcomes.
- Managed inventory of supplies, ensuring availability of necessary materials for daily operations.
- Trained new staff members on office protocols and customer service best practices.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Assisted hands-on in therapy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Charted notes in ChiroTouch.
Chiropractic Assistant
Cameron Laboret
02.2016 - 03.2017
- Assisted in patient scheduling and management, ensuring efficient clinic operations.
- Supported chiropractic treatments by preparing patients and maintaining equipment hygiene.
- Coordinated patient intake processes, enhancing overall patient experience and satisfaction.
- Educated patients on treatment plans and post-care instructions to promote recovery.
- Streamlined office procedures, resulting in improved workflow and reduced wait times.
- Answered phones to respond to patients' questions, provide information, and schedule appointments.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
Education
High School Diploma -
W. H. Adamson High School
Dallas, TxSkills
- Quick decision making
- Strategic planning
- Physical fitness and agility
- Hand-to-hand combat proficiency
- Multi-Tasks for a high volume clinic
- Customer service
- Problem-solving
- Friendly and outgoing
- Time management
- Attention to detail
- Multitasking and organization
- Customer service excellence
Languages
Spanish
Full Professional
Timeline
Parker University Chiropractic Clinics
Parker University
05.2022 - Current
Chiropractic Assistant
Adrian Chiropractic
07.2017 - 01.2018
Chiropractic Assistant
Cameron Laboret
02.2016 - 03.2017
High School Diploma -
W. H. Adamson High School