Leslie Trotter
Calumet City,IL
Summary
Driven by a commitment to leadership, organization, and success, I seek a role within an educational institution that fosters continuous learning and teamwork. My experience as an Office Manager has honed my skills in organization and diplomacy, ensuring professional and efficient task execution. As a Personal Financial Representative, I understand the importance of building trust with clients through product knowledge, fostering lasting relationships.
Overview
24
24
years of professional experience
Work History
Office Manager of Middle School
Coolidge Middle School
2020.07 - Current
Office Manager of Middle School
Madison School Elementary
2010.06 - 2020.01
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Office Manager of Special Services
South Holland School District 151
2008.05 - 2010.06
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Office Manager Office Manager of Elementary School
Eisenhower Elementary School District 151
2005.08 - 2008.05
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Senior Financial Representative
Washington Mutual Bank
2003.04 - 2005.08
- Met with customers to assess needs, financial status, and eligibility.
- Built strong relationships with clients through transparent communication and trust-building activities.
- Supported continuous improvement efforts within the organization by participating in training programs, workshops, and industry conferences.
- Conducted thorough risk assessments, minimizing potential losses for clients and the firm.
- Received customer applications and followed up with clients to obtain missing information before submission.
- Conducted regular portfolio reviews with clients to assess progress toward goals and adjust strategies as needed.
- Improved networking procedures to increase sales by [Number]%.
Office Manager & Teacher’s Assistant
Calumet School District 132
2002.08 - 2003.04
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Service Sales Representative
Cintas Corporation Inc.
2000.02 - 2002.08
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Education
Bachelor of Arts - Secondary Education
National Louis University
Chicago, IL07.2026
Bachelor of Arts - English
Chicago State University
Chicago, IL08.2016
Bachelor of Arts - English
Southern Illinois University at Carbondale
Carbondale, IL06.1996
Skills
- Leadership and team management
- Strong organizational and administrative skills
- Excellent communication and interpersonal abilities
- Financial planning and client relationship management
Additional Information
Proficient in Microsoft Windows 10, Microsoft Excel, and PowerPoint, with expertise in Power Mac Book Editing.
Currently engaged as a mentor, guiding young men towards investing in their education and future success.
Spearheaded initiatives such as developing garden plans and instilling healthier lifestyle habits among 4th to 8th-grade students.
Published author of two poetry books, titled “The 7th Poet” and “Mental Hustle”.
Over a decade of experience in landscaping, serving as the Owner/CEO of L. Trotter Landscaping.
Timeline
Office Manager of Middle School
Coolidge Middle School
2020.07 - Current
Office Manager of Middle School
Madison School Elementary
2010.06 - 2020.01
Office Manager of Special Services
South Holland School District 151
2008.05 - 2010.06
Office Manager Office Manager of Elementary School
Eisenhower Elementary School District 151
2005.08 - 2008.05
Senior Financial Representative
Washington Mutual Bank
2003.04 - 2005.08
Office Manager & Teacher’s Assistant
Calumet School District 132
2002.08 - 2003.04
Service Sales Representative
Cintas Corporation Inc.
2000.02 - 2002.08
Bachelor of Arts - Secondary Education
National Louis University
Bachelor of Arts - English
Chicago State University
Bachelor of Arts - English
Southern Illinois University at Carbondale
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