Organized Health Unit Coordinator with 23 years of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical jargon coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting.
Overview
26
26
years of professional experience
1
1
Certification
Work History
YMCA Group Leader
YMCA Youth Development Center
Shelton, WA
04.2021 - Current
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
Supported staff with developing professional skills and abilities, uplifting team performance.
Attended staff development meetings and workshops and applied information from those events into daily activities.
Dialysis Technician
DaVita
Shelton, WA
09.2020 - 04.2021
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Set-up equipment for dialysis and primed dialyzer in preparation for use.
Performed routine quality control and safety checks on all equipment.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
Maintained accurate patient charts and medical records.
Evaluated patient histories and medical records for accuracy and completeness.
Health Unit Coordinator
St Anthony's Hospital
Gig Harbor, WA
04.2012 - 06.2020
Assisted with processing patient admissions, transfers and discharges.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assembled and maintained patient medical records and other documents related to patient care.
Responded to patient call lights to expedite appropriate follow-through.
Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Health Unit Coordinator
Mason General Hospital
Shelton, WA
01.2004 - 01.2011
Assisted with processing patient admissions, transfers and discharges.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assembled and maintained patient medical records and other documents related to patient care.
Responded to patient call lights to expedite appropriate follow-through.
Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
Maintained compliance with guidelines relating to HIPAA, benefits administration and general liability.
Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Health Unit Coordinator
Mary Bridge Children's Hospital
Tacoma, WA
01.1998 - 01.2003
Assisted with processing patient admissions, transfers and discharges.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assembled and maintained patient medical records and other documents related to patient care.
Responded to patient call lights to expedite appropriate follow-through.
Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
Maintained compliance with guidelines relating to HIPAA, benefits administration and general liability.
Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Medical Secretary
BCTI
Tacoma
High School Diploma -
Riverview High School
Kennewick, WA
Skills
EMR Updating
Paperwork Processing
Multidisciplinary Team Collaboration
Progress Monitoring
Case Management
Patient Registration
Patient Education
Workflow Coordination
Department Collaboration
Records Management
Epic Systems
Operational Records Maintenance
Critical Thinking
MEDITECH EHR Software
Electronic Medical Record Software
Training and Mentoring
HIPAA Guidelines
Patient Safety
Health Information Systems
Compassionate Communication
Indirect Patient Care
Behavior Redirection
Supportive Companionship
Strong Ethics
Respectful and Compassionate
Certification
BLS and CPR
'Schools Out Washington'- 30 Hour School-Age Basics training program.