Leslie Valenzuela
Glendale,USA
Summary
I am a dedicated administrative assistant with extensive experience in providing high-quality support and customer service. I excel in task management, schedule organization, and record maintenance. With strong planning and problem-solving skills, I foster positive relationships with clients and colleagues, ensuring operational efficiency and contributing to team success with a positive attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Welcome Center Specialist
Christian Family Care
Phoenix, AZ
11.2023 - Current
- Monitored insurance coverage daily to ensure compliance and accuracy.
- Utilized ER software to communicate effectively with clients and efficiently manage administrative tasks.
- Create and oversee a dynamic daily schedule for counselors, ensuring it remains flexible to accommodate any changes that may occur.
Keyholder
Pokitrition
Glendale, AZ
02.2023 - 04.2024
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Administrative Assistant
Christian Care Skilled Nursing Center
Phoenix, AZ
07.2022 - 02.2023
- Evaluated and revised facility admission forms.
- Provided translation assistance to staff and patient assessments.
- Conducted audits for the Infection Preventionist regarding fall risk & vaccination records.
- Compiled and organized invoices for facilities accounting office using Yardi Software program.
- Catalogued payroll information for registry nurses.
- Recorded data entries covid testing, hygiene sheets and ombudsman notifications using excel.
Office Assistant
Arizona State University, ASU
Glendale, AZ
11.2020 - 06.2022
- Assigned new admission students to their appropriate departments, ensuring a smooth transition process.
- Streamlined departmental communication processes to improve overall efficiency.
Executive Assistant
Esau Transport LLC
Phoenix, AZ
08.2017 - 11.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Developed correspondence letters, memos, and emails.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Coordinated, scheduled, and arranged business meetings and travel calendar.
Education
Bachelor of Science - Health Care Compliance and Regulations
Arizona State University
Glendale, AZ05.2025
High School Diploma -
Peoria High School
Peoria, AZ05.2019
Skills
- Calendar Management
- Microsoft Office
- Customer Service
- Flexible & Adaptable
- Active Listening
- Bilingual
- Data Entry and Database Software
Certification
- CPR Certification, 01/31/24
- First-Aid Certification, 01/31/24
Languages
Spanish
Native/ Bilingual
Timeline
Welcome Center Specialist
Christian Family Care
11.2023 - Current
Keyholder
Pokitrition
02.2023 - 04.2024
Administrative Assistant
Christian Care Skilled Nursing Center
07.2022 - 02.2023
Office Assistant
Arizona State University, ASU
11.2020 - 06.2022
Executive Assistant
Esau Transport LLC
08.2017 - 11.2020
Bachelor of Science - Health Care Compliance and Regulations
Arizona State University
High School Diploma -
Peoria High School
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