LESLIE VANDERBURG
Pennsauken
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
11
11
years of professional experience
Work History
Orthopedic Assistant
Jefferson Einstein Health
12.2020 - Current
- Managed scheduling, documentation, and coordination of orthopedic procedures, ensuring smooth operations
- Maintained accurate patient records with attention to detail
- Acted as a liaison between medical teams and patients, providing exceptional communication support
- Organized and maintained medical supplies, optimizing inventory and resource allocation
- Handled confidential information with discretion, ensuring HIPAA compliance
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Coordinator/ Exercise Physiologist
Spring Hills Home Care
03.2020 - 12.2020
- Assisted in scheduling patient visits and coordinating care plans with healthcare teams
- Managed data entry and documentation, tracking patient progress and outcomes
- Communicated effectively with patients, caregivers, and healthcare professionals to support treatment plans
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
Reservation Manager & Personal Assistant
U-Haul
06.2017 - 01.2020
- Managed daily operations of the reservations team, ensuring seamless customer service and scheduling efficiency
- Supervised and trained staff, optimizing workflows and ensuring compliance with company policies
- Analyzed reservation data to implement strategies that improved customer satisfaction and revenue
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Sales Associate
HomeGoods
11.2013 - 06.2019
- Assisted customers with product selection, recommendations, and store promotions
- Maintained visually appealing product displays, optimizing strategic placement for increased sales
- Balanced front-end customer service responsibilities with operational tasks, demonstrating strong time management skills
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Front Desk Coordinator
Crunch Fitness
06.2018 - 02.2019
- Managed daily front desk operations, including scheduling appointments and processing payments
- Assisted in implementing marketing campaigns, social media promotions, and referral programs
- Provided exceptional customer service by addressing member inquiries and resolving issues
Personal Trainer
Giant Fitness
01.2015 - 06.2018
- Scheduled and organized fitness appointments, managed client records, and handled billing inquiries
- Coordinated fitness workshops and promotional events to drive membership sales
- Provided administrative support for trainers and management, ensuring seamless operations
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Increased client retention through consistent communication, motivation, and support.
Education
Master of Science - Sports Medicine & Rehabilitation
Logan University
Chesterfield, MO12.2020
Bachelor of Science - Exercise Science
American Military University
Charles Town, WV12.2018
Skills
- Executive Calendar & Schedule Management
- Data Entry
- Meeting & Event Planning
- Communication & Correspondence
- Confidentiality & Discretion (HIPAA Compliance)
- Microsoft Office Suite
- Google Suite
- Problem Solving & Multitasking
- Computer skills
- Administrative support
Timeline
Orthopedic Assistant
Jefferson Einstein Health
12.2020 - Current
Administrative Coordinator/ Exercise Physiologist
Spring Hills Home Care
03.2020 - 12.2020
Front Desk Coordinator
Crunch Fitness
06.2018 - 02.2019
Reservation Manager & Personal Assistant
U-Haul
06.2017 - 01.2020
Personal Trainer
Giant Fitness
01.2015 - 06.2018
Sales Associate
HomeGoods
11.2013 - 06.2019
Bachelor of Science - Exercise Science
American Military University
Master of Science - Sports Medicine & Rehabilitation
Logan University
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