Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LESLIE VANDERLAAN

Caldwell,USA

Summary

Dependable and detail-oriented administrative professional with years of experience with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

21
21
years of professional experience

Work History

FRONT DESK RECEPTIONIST

WEINBERGER DIVORCE AND FAMILY LAW GROUP
04.2024 - Current
  • Greeting and welcoming guests, providing a positive first impression of the firm
  • Answer incoming calls in a timely manner and route appropriately
  • Assist legal assistants and staff with filing, scanning, and office organization
  • Handle incoming and outgoing mail and faxes, including trips to the post office
  • Log and report Potential New Client (PNC) calls
  • Manage grocery and supply orders, including unpacking and organizing deliveries
  • Prepare monthly birthday celebrations
  • Maintained confidential client records and documentation in compliance with legal standards.
  • Streamlined front desk operations, enhancing workflow and improving client service experiences.
  • Developed training materials for new receptionists, fostering consistency in service delivery.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.
  • Complete other administrative tasks assigned
  • Managed multi-line phone system, directing calls to appropriate staff members efficiently.
  • Assist billing department with printing and mailing monthly invoices

Front Desk Receptionist/On-Site Coordinator

IN2U Staffing Agency
05.2021 - 09.2023
  • Greeted potential candidates professionally and kindly upon entry
  • Handled e-Verification and I-9 documentation
  • Managed multiple phone lines and scheduled appointments
  • Performed on-site and employee check-ins at job sites
  • Scanned and organized electronic files and documents
  • Submitted work orders and coordinated office equipment repairs

Warehouse Line Worker

Super Stud Building Products
12.2019 - 11.2020
  • Counted, measured, tagged, and labeled product coils
  • Conducted warehouse walkthroughs and daily schedule submissions
  • Ensured product quality, sanitation, and safety
  • Assisted in warehouse inventory and order fulfillment

Production Supervisor

Electro Ceramic Industries
04.2004 - 01.2019
  • Trained and supervised by a team of 10 production employees
  • Scheduled and tracked payroll, shipping, and receiving orders
  • Maintained workstation organization and lean production standards

Education

Diploma -

Passaic High School
Passaic, NJ

Skills

  • Microsoft Word & Excel
  • Communication & Phone Etiquette
  • Office & Administrative Management
  • Organizational & Scheduling Abilities
  • Team Leadership & Training
  • E-Verification & Document Filing
  • Customer Service & Reception
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Team collaboration
  • Office organization
  • File organization

Languages

English
Full Professional
Spanish
Professional Working

Timeline

FRONT DESK RECEPTIONIST

WEINBERGER DIVORCE AND FAMILY LAW GROUP
04.2024 - Current

Front Desk Receptionist/On-Site Coordinator

IN2U Staffing Agency
05.2021 - 09.2023

Warehouse Line Worker

Super Stud Building Products
12.2019 - 11.2020

Production Supervisor

Electro Ceramic Industries
04.2004 - 01.2019

Diploma -

Passaic High School

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