Diligent bilingual data entry operator with five years of solid background experience in customer service. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Hardworking, knowledgeable, and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Productive Skills include fast typing, attention to detail, and efficient time management. I am known for my reliability and proactive approach to meeting customer and organizational goals. Proven track record resolving customer inquiries and maintaining high satisfaction rates through efficient and empathetic service. Qualified with medical billing and coding terminology and background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently. Expertly assist with office operations and physician support. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. An individual with strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth. A Professional individual prepared for this role.