Hi, I’m
Leslie Velazquez
Riverside,CA
Summary
Organized and dedicated Department Secretary with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Knowledgeable about security procedures, clerical functions and higher education practices. Expert in administrative, accounting and receptionist responsibilities. Ready to bring knowledge and abilities to new position at California Baptist University.
Overview
14
years of professional experience
Work History
California Baptist UniversityRiverside
Department Secretary
08.2021 - Current
Job overview
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Supervision and coordination of student workers in the program.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Tracked program's monthly spending and maintain monthly budget spreadsheet, generating monthly report for program director.
- Manage and maintain financial records in both digital and physical filing systems, entered data and completed other clerical tasks.
- Support Faculty by managing budgets, scheduling appointments, meetings and organizing itineraries.
- Responded to inquiries from callers seeking information.
- Assisted coworkers and staff members with special tasks on daily basis.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
EZ Fundings, IncRancho Cucamonga, CA
Client Coordinator
12.2020 - 07.2021
Job overview
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Worked collaboratively with loan team to ensure the accurate assessment of loan conditions
- Assist loan officers with loan application submission, administrative duties, data entry and other support as necessary
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Doorway Home LoansSanta Ana, CA
Marketing Coordinator/Wholesale, Account Processor
05.2019 - 01.2020
Job overview
- Efficient communication with all parties involved to ensure quality of loan submissions is consistent with maintaining efficiencies of loan file flow
- Ensured privacy and security of customer's files
- Promoted company and programs on social media
- Cultivated community and media relations through social media and other communication channels to support programs and products
- Coordinated creation and deployment of videos, social media posts and other marketing collateral
- Composed daily posts for social media for Doorway Home Loans on Twitter, Facebook and Instagram
- Helped build and increase social media presence by 600%.
Various Lending FirmsCorona, CA
Mortgage Loan Officer
06.2012 - 02.2019
Job overview
- Evaluated loan and credit needs of clients, taking into consideration all aspects of their financial background in relation to policies and regulations
- Served as primary contact for borrowers who have applied for mortgage loans and throughout loan process.
Owned And OperatedRiverside
Wedding and Event Planner
03.2009 - 01.2013
Job overview
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Coordinated florists, photographers, and musicians for events.
- Performed face-to-face meetings to finalize contract for services and event details.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Inspected event facilities to confirm conformance to customer requirements.
- Brainstormed and implemented creative event concepts and themes.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
Education
Westwood College
Bachelor of Science from Animation
2006-05
I.T.T. Technical Institute
Associate of Applied Science from Computer-
Aided Drafting and Design
1998-05
Skills
- Multitasking and Time Management
- Department Oversight
- Clerical Support
- Travel Coordination
- Correspondence Writing
- Visitor Relations
- Expense Tracking
- Inventory Coordination
- Microsoft Office
- Report Preparation
- Digital Recordkeeping
- Appointment Scheduling
- Staff Training
- Administrative Procedures
- Logistics Coordination
- Cash Drawer Management
- Staff Orientation and Training
- Organizing and Categorizing Data
- Social Media Updating
- Bilingual in Spanish and English
- Document and File Management
Timeline
Department Secretary
California Baptist University
08.2021 - Current
Client Coordinator
EZ Fundings, Inc
12.2020 - 07.2021
Marketing Coordinator/Wholesale, Account Processor
Doorway Home Loans
05.2019 - 01.2020
Mortgage Loan Officer
Various Lending Firms
06.2012 - 02.2019
Wedding and Event Planner
Owned And Operated
03.2009 - 01.2013
Westwood College
Bachelor of Science from Animation
I.T.T. Technical Institute
Associate of Applied Science from Computer-
Aided Drafting and Design
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