Leslie Vidal

Supervised daily operations to ensure smooth workflow and team collaboration.

• Assisted in inventory management, maintaining stock levels and product organization.
• Managed daily operations, including opening and closing the location, staff supervision, cash handling, returns, shipping and receiving, customer service, and loss prevention.
• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
• Trained new staff on company policies, procedures, and customer service standards.
• Coordinated product displays to enhance visual merchandising and customer engagement.
• Resolved customer inquiries and complaints, ensuring a positive shopping experience.
• Collaborated with management to develop promotional strategies for seasonal sales.
• Managed customer service inquiries and complaints in a timely manner.

• Managed daily store operations and ensured smooth customer experiences.
• Managed key holder responsibilities such as opening and closing the store, setting alarms.
• Provided customer service including cashiering, merchandising and restocking shelves.
• Used Point of Sale register system to complete transactions.
• Assisted in training new staff on company policies and customer service standards.
• Maintained inventory levels and organized stockroom for efficient product access.
• Monitored employee performance to ensure adherence to company policies and procedures.

• Greeted customers and provided exceptional customer service.
• Helped customers find specific products, answered questions, and offered product advice.
• Assisted customers with product selection and provided fashion advice.
• Handled customer inquiries and resolved issues in a timely manner.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Answered incoming telephone calls to provide store, products and services information.
• Assisted customers with product selection, sizing and styling.
• Processed transactions using a point-of-sale system.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Maintained records related to sales for store management.