Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Leslie Wall

Leslie Wall

Mesa,AZ

Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Known for being a customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving client satisfaction and driving positive outcomes.

Overview

15
15
years of professional experience

Work History

Event Planner

Almost Famous Theater Company
, AZ
11.2024 - Current
  • Created program activities, agendas and budgets based on client requirements.
  • Created floor plans, seating arrangements, and other visuals as needed for each event.
  • Conducted pre-event site visits, assessing venue suitability and identifying potential logistical challenges.
  • Reviewed invoices from vendors promptly upon receipt and processed payments accordingly.
  • Collaborated with leadership and colleagues to coordinate staffing for each event.
  • Developed detailed event plans and timelines to ensure successful execution of events.
  • Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning.

Director of Operations

OPENLANE
01.2010 - 03.2025
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Created policies and procedures for improved workflow processes.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Oversaw the implementation of new technology solutions designed to streamline processes.
  • Communicated clear and consistent messages regarding departmental goals to produce desired results.
  • Developed and implemented operational strategies to improve efficiency and reduce costs.
  • Ensured compliance with applicable laws, regulations, industry standards.

Education

Some College (No Degree) - Theater Arts

Arizona State University
Tempe

Skills

  • Event coordination
  • Budget management
  • Vendor relations
  • Timeline development
  • Logistical planning
  • Project management
  • Operational strategy
  • Change management
  • Performance metrics
  • Process improvement
  • Customer experience
  • Call center technology
  • Coaching and mentoring
  • Staff development
  • Logistics management

Accomplishments

  • Phi Theta Kappa: International Honor Society
  • Two-time recipient of OPENLANE'S Certificate of Merit for Overachieving

References

References available upon request.

Timeline

Event Planner

Almost Famous Theater Company
11.2024 - Current

Director of Operations

OPENLANE
01.2010 - 03.2025

Some College (No Degree) - Theater Arts

Arizona State University

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Leslie Wall