Leslie Wallace
Bakersfield,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Senior CAO Manager
County Of Kern
06.2023 - Current
- Plans, coordinates, and supervises the work of professional and support staff; trains and orients new staff.
- Confers regularly with the CAO, Assistant CAO, or CAO division head on assignment of work.
- Manages the policy analysis, policy development, and communication activities of a CAO division.
- Develops and administers strategic objectives, policies, procedures, and information systems for budget development, administration, and control.
- In consultation with the Assistant CAO, assists in the development of budget balancing strategies and coordinates countywide budget planning activities.
- Supervises capital improvement/facilities planning, debt issuance and debt management functions.
- Supervises the conduct of analytical studies of organization structures, policies, practices, and work methods and techniques; may conduct such studies.
- Proposes improved administrative policies, processes, organizations and procedures.
- Monitors and analyzes State and federal budget developments and legislation affecting the County operations.
- Coordinates with other CAO management on financial matters, employee relations issues, economical development activities, and intergovernmental relations as warranted.
- Provides consultation and advice to County departments on matters within their functional expertise.
- Coordinates and performs analysis of a wide variety of projects involving interaction with other local, state and federal agencies.
- Responds to inquiries from the public, media organizations, and other agencies regarding CAO division issues.
- Prepares and presents reports; prepares special studies as required.
- Utilizes personal computer and various software to accomplish work.
- Prepares correspondence and other written communications.
- Attends meetings and conferences.
- Speaks before public groups as assigned.
- Performs job-related duties as required.
General Services Manager
County Of Kern
04.2015 - 06.2023
- Plans, organizes, coordinates and directs all staff and activities of the assigned functional area.
- Administers the corresponding budgets and financial reporting for the assigned functional area.
- Makes recommendations regarding policies and procedures.
- Confers with officials, employees, vendors, clients and the public relative to the activities of the assigned functional area.
- Manages and initiates successful programs and assures regulatory and safety compliance for the assigned functional area.
- Interviews, selects, trains, evaluates, and disciplines subordinate staff.
- Develops and evaluates meaningful performance measures and goals for the assigned functional area. Prepares periodic reports on staff, workload performance and best practices.
- Represents the County at meetings and conferences and in matters concerning the assigned functional area; prepares oral and written reports and makes presentations.
- Formulates and implements strategies for providing responsive customer service to County departments and user agencies.
- Investigates and responds to complaints about functional area operations.
- Participates in evaluation committees for good and services.
Administrative Coordinator
County Of Kern
02.2013 - 04.2015
- Plans and conducts technical administrative studies and analyses, which includes researching, collecting, tabulating and evaluating information.
- Assists department management in developing and implementing the goals and objectives of the assigned unit or section. Promotes interest in assigned area of expertise; provides information, training, assistance and guidance to operating departments as required.
- Assists with departmental budget planning, development and monitoring; prepares budget workup and monitoring required for grants; prepares routine cost/benefit analyses; coordinates activities required for audits.
- Assists department management with contract negotiations; coordinates contract administrative duties with legal representatives, insurance agents and/or contract principals.
- Reviews legislation affecting departmental operations; ensures that departmental policies and procedures for compliance adhere to applicable laws and regulations; develops or revises policies and procedures, for approval by department management.
- Acts internally as liaison between department management and staff, and externally between department management and representatives from other County departments, governmental agencies and public entities.
- Writes complex reports, proposals, position papers, correspondence and other documents.
- Uses computers and other automated office equipment daily for financial and statistical analysis, data base development and the performance of related job duties.
- Plans, directs, controls and evaluates the work of subordinate staff; coordinates and/or provides training to subordinates; prepares performance appraisals; provides documentation and makes recommendations regarding disciplinary matters.
- Coordinates the daily usage and maintenance of vehicles and equipment; maintains an adequate stock of forms and supplies.
- Defines purchasing requirements, researches prices and availability, and makes recommendations for purchases.
- Plans, organizes, facilitates and/or participates in meetings and conferences.
- Makes presentations; leads small group discussions.
- Investigates and responds to complaints about departmental operations.
- Acts as departmental liaison with the media.
- Represents department management at meetings and conferences
Underwriter
State Farm
02.2011 - 02.2013
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
Education
Bachelor of Arts - Organizational Leadership
Fresno Pacific University
Fresno, CA07.2009
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
Timeline
Senior CAO Manager
County Of Kern
06.2023 - Current
General Services Manager
County Of Kern
04.2015 - 06.2023
Administrative Coordinator
County Of Kern
02.2013 - 04.2015
Underwriter
State Farm
02.2011 - 02.2013
Bachelor of Arts - Organizational Leadership
Fresno Pacific University