Leslie Walters
Kansas City,MO
Summary
Versatile and achievement-oriented professional with a background at Ears, Nose, and Throat of Independence, where I streamlined medical document access, enhancing healthcare efficiency. Expert in front desk operations and adept in fostering positive interactions, I excel in environments requiring exceptional organizational and interpersonal skills. Demonstrated ability to improve operational workflows by over 30%, showcasing a blend of technical knowledge and customer service acumen.
Overview
2011
2011
years of professional experience
Work History
Medical Receptionist
Ears, Nose, and Throat of Independence
- Supported office staff and operational requirements with administrative tasks.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
School Bus Driver
First Student Transportation
05.2010 - 07.2010
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Hair Stylist/ Owner
Fantastic Sams Cut & Color
03.1990 - 08.2000
- Organized sales area and work station to showcase products and boost sales.
- Provided constructive feedback during fittings, helping clients refine their personal style preferences.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
Education
Medical Assistant - Medical Informatics
Vatterott College
Kansas City, MO07.2004
Medical Office Assistant - Medical Informatics
Vatterott College
Kansas City, MO06.2003
Medical Billing & Coding - Medical Informatics
Concorde Career College
Kansas City, MO05.2000
Business Software Application - Accounting
Pinellas Technical College
Clearwater, FL09.1999
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Timeline
School Bus Driver
First Student Transportation
05.2010 - 07.2010
Hair Stylist/ Owner
Fantastic Sams Cut & Color
03.1990 - 08.2000
Medical Receptionist
Ears, Nose, and Throat of Independence
Medical Assistant - Medical Informatics
Vatterott College
Medical Office Assistant - Medical Informatics
Vatterott College
Medical Billing & Coding - Medical Informatics
Concorde Career College
Business Software Application - Accounting
Pinellas Technical College
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