Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Wentland

Carmichael,CA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

14
14
years of professional experience

Work History

Property Manager

Top Line Properties
Sacramento, CA
02.2011 - Current
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.

Learning Leader

Paul Mitchell MTI
Sacra, CA
08.2021 - 08.2023
  • Delivered presentations at industry conferences highlighting successful training initiatives implemented within the organization.
  • Assisted in the development of instructional content
  • Provided guidance on best practices related to learning principles when creating instructional materials.
  • Provided coaching and mentoring support to team members, assisting them with developing new competencies.

Office Manager/Administrative Assistant

Capital City AIDS Fund
SAcrament, CA
05.2012 - 12.2013
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Maintained filing system for records, correspondence and other documents.
  • Assisted in developing budgets for departmental expenses.
  • Developed effective communication strategies between departments within the organization.

Education

Cosmotoligist - Cosmotology

Paul Mitchell The School
Sacramento, NM
03-2018

Skills

  • Property Management
  • Staff Management
  • Tenant relations
  • Business Administration
  • Financial budgeting and reporting
  • Lease Renewals
  • Knowledge of leasing and market conditions
  • Customer service-focused
  • Administrative Support
  • Contract Negotiation
  • Compliance Monitoring
  • Maintenance Scheduling

Timeline

Learning Leader

Paul Mitchell MTI
08.2021 - 08.2023

Office Manager/Administrative Assistant

Capital City AIDS Fund
05.2012 - 12.2013

Property Manager

Top Line Properties
02.2011 - Current

Cosmotoligist - Cosmotology

Paul Mitchell The School

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Leslie Wentland