Leslie Wentworth
Miami,FL
Summary
Driven Training Coordinator with relevant experience in creating and implementing effective training programs. Strong background in identifying organizational training needs and facilitating learning sessions. Skills include project management, interpersonal communication, and team collaboration. Have made significant impact in previous roles by improving employee performance through strategic training initiatives.
Overview
3
3
years of professional experience
Work History
Training Coordinator
IATA, International Air Transport Association
Miami, FL
10.2023 - Current
- Coordinated with subject matter experts to develop effective training content.
- Maintained customer relationships by addressing inquiries and delivering proactive guidance.
- Coordinated travel and accommodation for the designated instructor, including booking hotels and flights.
- Coordinated course material assembly with related publications
- Ensured venue readiness for events through effective communication
- Work alongside the Finance team to confirm registration payments and course enrollments
- Guaranteed accurate registrations before deadlines
- Provided feedback to trainers regarding the effectiveness of their sessions.
- Ensured that all necessary equipment was available prior to a session commencing.
Store Associate
Tommy Hilfiger
Miami, FL
11.2021 - 12.2021
- Assisted customers with product selection, pricing and availability.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Processed returns and exchanges according to company policy.
- Performed daily opening and closing procedures for store operation.
- Demonstrated excellent customer service skills at all times.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Crew Member
Taco Bell
Miami, FL
06.2021 - 08.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
Education
High School Diploma -
Miami Dade College
Miami, FL05-2026
Skills
- Schedule Management
- Strong Organizational Skills
- Detail-Oriented Multitasking
- Effective Multicultural Collaboration
- Efficient Deadline Management
- Creative Problem Solving
- Multilingual Language Proficiency: English/Spanish
- Skilled in Word, Excel, and PowerPoint
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Training Coordinator
IATA, International Air Transport Association
10.2023 - Current
Store Associate
Tommy Hilfiger
11.2021 - 12.2021
Crew Member
Taco Bell
06.2021 - 08.2021
High School Diploma -
Miami Dade College
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