Leslie Westberg
Mesa,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse, CVICU
Abrazo Heart Hospital
Phoenix, AZ
04.2024 - Current
- Ensured compliance with hospital policies and standards of practice for safe delivery of quality patient care.
- Evaluated effectiveness of treatments while monitoring any potential side effects or complications.
- Maintained accurate records of patient care services provided in electronic medical record system.
- Provided bedside care to critically ill patients in the Cardiovascular Intensive Care Unit.
- Identified changes in a patient's condition promptly and reported them to the physician on call.
- Performed advanced cardiac life support procedures such as chest compressions, endotracheal intubation, defibrillation, pacing and cardioversion.
Associate Director, Adolescent Psychiatric Unit
Banner Behavioral Health Hospital
Scottsdale, AZ
01.2023 - 04.2024
- In this position, responsibilities include planning and offering managerial as well as clinical assistance to patients/members, staff members, and the department director.
- Supervised employees and was actively involved in their selection, orientation, counseling, evaluation, and staff scheduling.
- Assesses outcomes regarding delivery of Case Management and/or Social Services, demonstrating depth and breadth of clinical competency.
- Monitored department's budgeting, forecasting, planning and reporting activities.
- Managed recruitment process for new employees including conducting interviews, evaluating resumes, making job offers.
- Evaluated performance of subordinates through regular feedback sessions and annual reviews.
RN Manager
Community Bridges
Phoenix, AZ
02.2023 - 12.2023
- Lead team of nurses providing healthcare services to individuals dealing with mental health, substance abuse, and homelessness.
- Formulate and achieve nursing department goals and objectives through staff coordination
- Implemented measures to enhance patient care delivery and efficiency
- Trained in CPI techniques.
- Provided orientation materials and conducted training sessions to assist in the onboarding of new nurses.
- Coordinated staffing schedules to meet patient needs within budgetary constraints.
- Investigated incidents involving patients or staff members, documenting findings as necessary.
Emergency Room RN
Steward Health
Tempe, AZ
07.2022 - 12.2022
- Specialized in delivering compassionate, patient-centered care within fast-paced settings.
- Demonstrated effective communication, critical thinking, and team collaboration skills.
- Proficient in advanced cardiac life support, trauma nursing, and electronic medical record.
- Enhanced my expertise by obtaining BLS and ACLS certifications
- Adept at successfully engaging with underserved populations and community programs
Dean of Nursing
Carrington College
Mesa, AZ
06.2021 - 07.2022
- Provided inspirational leadership to the department, maintaining a keen focus on streamlined operations.
- Oversaw faculty, cross-functional teams, and program lifecycles
- Delivered impeccable support in the preparation of annual program budget, while monitoring expenses and identifying/explaining variances.
- Supervised accreditation preparation for programmatic accreditors and Boards of Nursing
- Attends meetings with stakeholders and communities of interest to gather feedback on program development and outcomes.
- Enhanced enrollment figures, achieved successful completion of substantive change with accreditor, and significantly raised student survey participation from 9.96% to 71%.
- Cultivated professional community relationships and partnered with healthcare organizations and educational institutions to advance the program.
- Collaborated with college leadership to achieve organizational milestones in customer satisfaction, student/staff retention, graduation rates, and satisfactory student progress
- Contributed to the curriculum update process through active participation in program review.
- Achieved a significant improvement in NCLEX pass rates, moving from 68% to 84% over the course of two cohorts
- Maintained a strong faculty contingent to achieve program goals.
Director of Nursing
Oakridge Gardens Rehabilitation and Memory Center
Menasha, WI
12.2019 - 07.2021
- Evaluated nursing personnel to assess performance, determined wage increases, and implemented discipline
- Supervised resident assessments and care plans with high responsibility.
- Provided clear communication of policies/procedures to nursing staff, ensuring proper execution.
- Oversaw nursing schedules and managed PPD to meet resident needs and regulatory standards.
- Oversaw recruitment and selection of top-performing nursing staff
- Contributed to the QA Committee's initiatives
- Devised and implemented nursing policies and procedures aligned with current standards of nursing practice, facility philosophy, operational policies, and state/federal laws.
- Demonstrated expertise in utilizing clinical quality indicators and proactive system monitoring to consistently achieve company thresholds.
- Enhanced service quality and identified problem resolutions by collaborating with physicians, consultants, community agencies, and institutions.
Director of Health Education
East Valley Institute of Technology
Mesa, AZ
01.2021 - 06.2021
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Ensured compliance with all relevant regulations, policies and procedures.
- Developed policies and procedures to ensure compliance with corporate standards.
- Identified opportunities for process optimization through data analysis.
- Delegated work to staff, setting priorities and goals.
Health Services Administrator
VitalCore Health Strategies
Appleton, WI
08.2016 - 12.2020
- Ensured compliance with laws, regulations and standards related to healthcare administration.
- Developed and implemented policies and procedures for the health services department.
- Managed financial operations including budget preparation, billing and accounts receivable and payable.
- Supervised a team of medical professionals to ensure quality patient care.
- Served as a liaison between the organization's leadership team and medical staff members.
- Assisted in developing long-term objectives that support the overall mission of the health services department.
Nursing Faculty
Mid-State Technical College
Wisconsin Rapids, WI
01.2016 - 01.2020
- Demonstrated excellent performance in instructing up to 22 nursing program students through online, in-person, and hybrid delivery methods
- Delivered clinical hands-on experience with an emphasis on med/surg patient care
- Served as Faculty Advisor for Mid-State Nurses’ Association with ~75 students and as Chair for Retention Committee designed to improve admission rates and overcome retention barriers
- Provided constructive input in Military Medic Task Force, a program building a pathway for training of military medical personnel transitioning to civilian nursing roles
- Evaluated and monitored students’ performance by utilizing grading rubrics, observation, and written testing such as ATI tests to predict NCLEX and overall program success
- Increased pass rates in the complex care course by leveraging the flipped classroom module
Clinical Documentation Specialist - Staff Development
Thedacare Medical Center
Waupaca, WI
01.2015 - 01.2016
- Reviewed all discharge summaries to ensure they meet quality standards as defined by the Joint Commission.
- Created educational materials related to best practices for accurate clinical documentation across all settings.
- Developed and implemented policies and procedures related to clinical documentation improvement initiatives.
- Collaborated with interdisciplinary teams to identify opportunities for improvement in clinical documentation processes.
- Generated monthly reports that reflect performance metrics related to CDI activities.
- Maintained current knowledge of ICD-10 coding requirements, CPT and HCPCS coding systems, DRG assignment criteria and CMS regulations.
- Provided education to healthcare professionals on proper utilization of ICD-10 codes and other relevant coding guidelines.
- Identified areas of risk related to incomplete or inaccurate documentation practices.
Case Manager / Clinical Claims Review
Humana
Louisville, KY
01.2009 - 01.2015
- Assessed patients' physical, functional, social, psychological, environmental, learning, and financial needs
- Unearthed problems, goals, and strategies crafted to fulfill patients' requirements
- Systematically reassessed goals and health status to ensure effective care.
- Provided education, information, direction, and support for patients' care goals.
- Formulated, executed, and monitored care plans to enhance the effectiveness and suitability of services.
- Evaluated various treatment options and successfully connected patients with appropriate providers
Education
Masters (MSN), Nursing Education -
Liberty University
Lynchburg, VA01.2018
Bachelor of Science (BS), Nursing -
University of Wisconsin
Green Bay, WI01.2016
Associate of Applied Science - Nursing
Fox Valley Techinical College
Appleton, WI05-2004
Skills
- Nursing Operations Management
- Program Lifecycle Oversight
- Team Leadership & Training
- Policy & Procedure Development
- Regulatory Compliance
- Healthcare Standards & Guidelines
- Patient Care & Safety
- Healthcare Delivery System
- Staff & Performance Management
- Collaborative Teamwork
- Critical Care Nursing
- Interdisciplinary Collaboration
- Healthcare Team Collaboration
- Documentation And Reporting
- Task and Work Prioritization
- Adaptable and Flexible
- Reliable and Responsible
Affiliations
- Sigma Theta Tau Nursing Honor Society (2019)
- AADNS (2019)
- American Association of Psychiatric Nurses (2023)
- American Organization of Nurse Executives (2019)
Certification
- Director of Nursing Certification DNS-CT – 2020
- Six Sigma Fundamentals - 2019
- Basic Life Support (BLS) – 2024
- ACLS 2024
- Registered Nurse License (State of WI and AZ)
Military Service
- United States Navy-Honorable Discharge 1993
References
References available upon request.
Timeline
Registered Nurse, CVICU
Abrazo Heart Hospital
04.2024 - Current
RN Manager
Community Bridges
02.2023 - 12.2023
Associate Director, Adolescent Psychiatric Unit
Banner Behavioral Health Hospital
01.2023 - 04.2024
Emergency Room RN
Steward Health
07.2022 - 12.2022
Dean of Nursing
Carrington College
06.2021 - 07.2022
Director of Health Education
East Valley Institute of Technology
01.2021 - 06.2021
Director of Nursing
Oakridge Gardens Rehabilitation and Memory Center
12.2019 - 07.2021
Health Services Administrator
VitalCore Health Strategies
08.2016 - 12.2020
Nursing Faculty
Mid-State Technical College
01.2016 - 01.2020
Clinical Documentation Specialist - Staff Development
Thedacare Medical Center
01.2015 - 01.2016
Case Manager / Clinical Claims Review
Humana
01.2009 - 01.2015
Masters (MSN), Nursing Education -
Liberty University
Bachelor of Science (BS), Nursing -
University of Wisconsin
Associate of Applied Science - Nursing
Fox Valley Techinical College
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