Leslie Whitehurst
Lexington,SC
Summary
Resourceful sales support specialist known for high productivity and efficient task completion. Skilled in client relationship management, data analysis, and process improvement to support sales objectives. Excel in communication, teamwork, and problem-solving to enhance operational efficiency and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Operations Manager
Inverter Mechanical Piping Solutions
01.2026 - Current
- Streamline operational processes to enhance efficiency and reduce costs.
- Oversee daily activities, ensuring adherence to safety and quality standards.
- Analyzed workflow data to identify bottlenecks and recommend process improvements.
- Manage vendor relationships to optimize supply chain operations and inventory management.
- Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhance customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Reduce turnaround time for project completion through effective resource allocation and team management.
Senior Sales Support Coordinator
JMP Equipment Co.,Inc.
Columbia, SC
04.2008 - 10.2024
- Coordinated sales support activities for equipment sales team and clients.
- Managed customer inquiries and provided timely product information.
- Maintained accurate sales records and updated customer databases.
- Collaborated with logistics team to ensure timely order fulfillment.
- Trained new team members on systems and processes used in sales support.
- Prepared quotes for customers based on their needs and budget requirements.
- Maintained relationships with customers through regular follow-up calls and emails.
- Resolved customer complaints in a professional manner within established guidelines.
- Provided administrative support to the sales team by maintaining accurate customer records and updating customer databases.
Inside Sales Representative
Ferguson Enterprises LLC
Columbia, SC
02.2006 - 04.2008
- Managed customer inquiries and provided timely product information.
- Collaborated with team members to strategize sales approaches and customer outreach.
- Prepared quotes and proposals to facilitate client decision-making processes.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Delivered superior customer support to improve account retention rate.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
Inside Sales Representative
HD Supply
Columbia, SC
01.2003 - 01.2006
- Managed customer inquiries and provided timely product information.
- Collaborated with team members to strategize sales approaches and customer outreach.
- Prepared quotes and proposals to facilitate client decision-making processes.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Maintained detailed records of customer interactions, orders and account status updates.
Education
Some College (No Degree) - Biology, English
Francis Marion University
Skills
- Customer relationship management
- Sales database management
- Quote preparation
- Order coordination
- Client communication
- Administrative support
- Problem solving
- Time management
- Team training
Organizations
- Mechanical Contractors’ Association of SC - served as Associate President, Associate Vice President, state and local board member and chaired the Midlands Nine at Night Golf Tournament for several years.
Timeline
Operations Manager
Inverter Mechanical Piping Solutions
01.2026 - Current
Senior Sales Support Coordinator
JMP Equipment Co.,Inc.
04.2008 - 10.2024
Inside Sales Representative
Ferguson Enterprises LLC
02.2006 - 04.2008
Inside Sales Representative
HD Supply
01.2003 - 01.2006
Some College (No Degree) - Biology, English
Francis Marion University