Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Billing Coordinator
Catholic Charities
10.2020 - Current
Assisted with billing for funders. Collected necessary documents, along with check payment.
Uploading checks into client filing cabinet
Processed Artesian Water and City of Newark, updating spreadsheets, corresponding with Artesian and City of Newark, creating vouchers
Average of 70 clients per month
Check monthly status of Seton checks thru Citizen bank
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Updated documentation, reports and spreadsheets with financial information
Domestic Violence Coordinator/Clinicial Intake
Catholic Charities
05.2016 - 10.2020
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Scheduled intake appointment with client
Set client up for assessment with worker
Enter client into weekly group
Managed 3 to 4 weekly groups
Collect money from group each week and track client attendance
Update court and probation officers
Scheduled intake appointment with client in behavioral health, sign consents and releases with client
Verified insurance
Create chart for client with therapist
Updated therapist calendar
Scheduled appointments with nurse practitioner
Obtained medical records upon request
Destroy medical records after 7 years
Mirrored Awards and Office Ally for accuracy
Intensivie Outpatient Support Staff
Catholic Charities
09.2008 - 05.2016
Kept client charts up to date
Processed monthly billing for program
Obtained medical records upon request
Kept client records secured
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Managed filing system, entered data and completed other clerical tasks
Receptionist
Catholic Charities
04.2005 - 09.2008
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Handled over 100 calls daily
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Provided clerical support to company employees by copying, faxing, and filing documents.
Organized, maintained and updated information in computer databases.
Handled assignments independently with good judgement and critical thinking skills.
Sorted, received, and distributed mail correspondence between departments and personnel.
Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
William Penn High School
New Castle, DE
06.1976
Skills
High knowledge of Catholic Charities and core values
Director of Intensive Residential Programs at Catholic Charities Family and Community ServicesDirector of Intensive Residential Programs at Catholic Charities Family and Community Services