Overview
Work History
Education
Skills
Timeline
Generic

LESLIE WILLIAMS

Tooele,UT

Overview

19
19
years of professional experience

Work History

Financial Services Representative I

Nordstrom
04.2025 - Current
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.
  • Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.

Administrative Assistant III

United Parcel Services UPS
07.2006 - 05.2022
  • Coordinated with Sales Representatives in assisting customers with any related service issues via email and telephone.
  • Assisted with any billing issues and educated Sales Representatives and customers on billing.
  • Maintained ownership of customers’ requests until final resolution was obtained.
  • Called other departments to help resolve customer issues. Ex: Customer counter, Accounts Receivable, International Groups
  • Remote

Education

Diploma - undefined

Tooele Valley High
Tooele, UT
05.1992

Skills

  • Excellent customer service
  • Remote work
  • Microsoft Outlook
  • Excel
  • Written communication
  • Dependable
  • Compassionate
  • Empathetic

Timeline

Financial Services Representative I

Nordstrom
04.2025 - Current

Administrative Assistant III

United Parcel Services UPS
07.2006 - 05.2022

Diploma - undefined

Tooele Valley High

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