Leslie Williams
Kingsport,TN
Summary
Proactive professional with strong work ethic and adaptability. Quickly masters new skills and applies knowledge effectively. Committed to continuous learning and navigating change. Seeking opportunities to contribute to company growth while advancing expertise in a new career.
Overview
17
17
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
Kingsport, Tn
08.2024 - Current
- Collected blood samples using proper techniques and equipment to ensure patient safety and sample integrity.
- Maintained accurate patient records and documented procedures to support effective patient care and compliance.
- Maintain all documentation for stericycle, temperature logs, and maintenance logs.
- Verifying insurance information and diagnosis codes was crucial for accurate patient billing and claims processing.
- Ensured compliance with safety protocols and infection control standards.
- Trained new staff on phlebotomy techniques and protocols to enhance team competency and service quality.
- Performed quality control checks on equipment to ensure reliability and accuracy.
- Adhered to HIPAA guidelines regarding patient privacy.
- Monitored inventory levels of supplies used in phlebotomy services.
- Ensured compliance with federal regulations governing laboratory procedures.
Phlebotomy Supervisor
BioIVT
Johnson City, Tennessee
04.2019 - 08.2024
- Supervised daily phlebotomy operations and ensured compliance with safety protocols.
- Trained and supervised phlebotomists and lab assistants.
- Developed and updated training materials for phlebotomy best practices.
- Coordinated schedules for phlebotomists to optimize workflow efficiency.
- Reviewed documentation for accuracy and compliance with regulatory standards.
- Led team meetings to discuss operational challenges and share best practices.
- Identified potential risks associated with phlebotomy activities and implemented strategies for mitigating them.
- Investigated errors or discrepancies related to test results or specimen collections and took corrective action as appropriate.
- Facilitated effective communication between team members, other departments and outside facilities.
Phlebotomy Technician
Holston Medical Group
Johnson City, TN
10.2009 - 04.2019
- Maintained a sterile environment for sample collection procedures.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Developed a training manual for the OBGYN labs.
- Assisted patients with questions and concerns about blood draws.
- Processed laboratory requisitions and ensured timely specimen delivery.
- Trained new technicians on phlebotomy best practices and safety standards.
- Adhered to quality control measures and regulatory compliance guidelines.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
Education
Phlebotomy - Phlebotomy
Kingsport Adult And Technical Education
Kingsport, TN 03.2005 - 06.2005
Sullivan North High School
Kingsport, TNSkills
- Blood collection
- Medical testing
- Quality control
- Quality assurance
- Compliance standards
- HIPAA compliance
- EMR recordkeeping
- Medical records management
- Document management
- Workflow management
- Staff training
- Team leadership
- Problem solving
- Attention to detail
- Effective communication
- Customer service
- Medical terminology
References
References available upon request.
Timeline
Phlebotomist
Quest Diagnostics
08.2024 - Current
Phlebotomy Supervisor
BioIVT
04.2019 - 08.2024
Phlebotomy Technician
Holston Medical Group
10.2009 - 04.2019
Phlebotomy - Phlebotomy
Kingsport Adult And Technical Education
03.2005 - 06.2005
Sullivan North High School