Leslie Williamson
Church on the North Coast
Lorain,OH
18
years of professional experience
Motivated leader with experience in team management and training development. Skilled in mentoring and motivating teams to enhance performance and achieve compliance. Strong organizational skills support effective customer service and collaboration, creating an environment that drives results.
Work History
Church Cleaner
4 Months- Sanitized restrooms and high-touch surfaces following safety and hygiene standards
- Cleaned sanctuary, classrooms, and common areas to maintain welcoming church environment
- Swept, mopped, and vacuumed floors to keep spaces tidy and hazard-free
- Collected and emptied trash containers throughout facility. and recycling containers throughout the facility and event spaces
- Emptied trashcans and transported waste to collection areas.
- Restocked paper products, soap, and cleaning supplies to support daily operations
- Set up and reset rooms after services, meetings, and community events
- Responded to last-minute cleaning requests and prepared areas for unexpected visits.
- Provided assistance to other staff members with cleaning difficult areas.
- Enhanced teamwork among cleaning staff by communicating task updates and coordinating responsibilities effectively.
- Supported event setups and teardowns, returning venues to original state efficiently for upcoming activities.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Volunteer
3 Months- Demonstrated core leadership skills by delegating tasks and responsibilities to other volunteers.
- Communicated effectively with volunteers and community members, ensuring clear information exchange.
- Build food boxes to provide to community members during pantry operation.
- Unload food truck and stock pantry items, inventory for needs.
- Executed tasks promptly, enhancing overall team operations.
- Maintained clean, work space and removed trash to proper dumpsters to eliminate waste buildup.
- Created a welcoming environment in Clothing Closet, helping community members feel comfortable while shopping.
- Restocked supplies and clothing donations to maintain a large selection of items.
- Cleaned and rearranged resident rooms to make for a more welcoming home like environment for those looking for housing.
- Sorted incoming donations by category to optimize space usage in the facility. providing optimal use of space and facility needs.
Volunteer
3 Years 5 Months- Coordinated visitor welcome efforts, ensuring accurate registration and assisting in finding seating within the sanctuary.
- Greeted those who entered the church foyer and provided directions, creating welcoming first impressions during pre- services and events.
- Supported hospitality needs by preparing and serving coffee and maintaining clean, organized common areas.
- Mentored new volunteers, fostering support and inclusivity within the team.
- Employed strong interpersonal communication skills to ensure clarity and understanding of important updates among colleagues.
- Communicated with staff members to stay informed about volunteer opportunities and events.
1st Training Ambassador @ SOH1
2 Years 4 Months- Facilitated onboarding and multi-role training for all new hires, ensuring 100% compliance with safety standards and operational procedures.
- Fostered secure, educational workplace culture, empowering employees to master skill sets and cross-train across warehouse positions.
- Promoted consistent performance through real-time feedback and task reinforcement.
- Verified training completion and documented progress in learning systems.
- Monitored workstation readiness and reinforced compliance with process requirements.
- Maintained accurate records of trainee progress, providing timely feedback and support for continued growth.
- Acted as approachable point-of-contact for management and trainees, effectively bridging communication gaps.
Independent Sales Team Leader
12 Years 10 Months- Led, mentored, and motivated a team of 5 independent representatives, providing strategic coaching on product knowledge, digital marketing, and customer acquisition.
- Analyzed team sales metrics and conducted regular training sessions to help representatives consistently achieve and exceed monthly sales goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Managed personal direct-sales beauty business, expanding loyal customer base while overseeing inventory, financial tracking, and order fulfillment.
- Developed relationships with key clients, enhancing customer satisfaction and retention.
- Resolved customer and representative issues promptly, maintaining service quality and account satisfaction.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Converted casual shoppers into customers through effective product knowledge and tailored solutions.
Education
High School Diploma
Skills
Positive attitude
Teamwork and collaboration
Organized and efficient
Attention to detail
Leadership development
Public speaking
Customer service
Communication and interpersonal skills
Timeline
Volunteer
We Care We Share
07.2026 - CurrentRead More
Church Cleaner
Church on the North Coast
06.2026 - CurrentRead More
Volunteer
Church on the North Coast
05.2023 - CurrentRead More
1st Training Ambassador @ SOH1
Amazon.com Fulfillment Center
01.2021 - 05.2023Read More
Independent Sales Team Leader
Avon
01.2009 - 11.2021Read More
Lorain High School
High School Diploma
Read More