Leslie Wright
Albemarle,NC
Summary
Dynamic and compassionate professional with a strong work ethic, experienced in delivering exceptional customer service at Moochies Tavern and providing patient care coordination at Atrium Health Urgent Care. Proficient in medical terminology and phlebotomy techniques, I excel in fostering relationships and ensuring a positive experience for guests and patients alike.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Moochies Tavern
01.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Intern
Atrium Health Urgent Care
05.2025 - 07.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Diploma - Medical Assisting
Stanly Community College
Locust, NC01-2025
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- Patient care coordination
- Medical terminology
- HIPAA compliance
- Medical billing
- EMR / EHR
- Compassionate
- Vital sign monitoring
- CPR
- Phlebotomy techniques
Certification
- CMC - Certified Medical Coder
Timeline
Intern
Atrium Health Urgent Care
05.2025 - 07.2025
Server
Moochies Tavern
01.2022 - Current
Diploma - Medical Assisting
Stanly Community College
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