Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Yarbrough

Land O' Lakes,FL

Summary

CAREER OBJECTIVE

Energetic and customer focused professional motivated to make an immediate impact in a new role with a strong company. A background that includes experience in insurance benefits, analysis and strong customer service.

Excellent communication, decision making and time management skills that will help ensure success in any corporate career path, as well as a desire to take on a new challenge with an opportunity for future career growth.


Experienced Senior Registrar with 4 1/2 years of experience successfully handling Admitting/registration paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

REGISTRAR III

BayCare
01.2019 - Current
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Developed and implemented registration policies, procedures and timelines for smooth administration processes.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.

Cosmetologist

Hair Studio
05.2005 - 08.2008
  • Utilize information systems to their full capability
  • Assumed responsibility as process owner for special projects
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Met production targets that impacted overall company revenue goals.

Education

Certification In Cosmetology Business -

LICENSED COSMETOLOGIST, ERWIN TECHINAL SCHOOL
TAMPA, FLORIDA
01.2003

DIPLOMA -

GAITHER HIGH SCHOOL
TAMPA, FLORIDA
05.2001

Skills

  • Effective Customer Communication
  • Multi-Line Phone Systems
  • Filing Experience
  • Patient Identification
  • Accounts Payable and Accounts Receivable
  • Reviewing Patient Information
  • Organizational Improvements
  • Administrative Duties
  • Customer Service
  • Patient Interviewing
  • Maintaining Documents and Records
  • Confidential Records Management
  • HIPAA and Confidentiality Compliance
  • Clerical Support
  • Registration Paperwork

Timeline

REGISTRAR III

BayCare
01.2019 - Current

Cosmetologist

Hair Studio
05.2005 - 08.2008

Certification In Cosmetology Business -

LICENSED COSMETOLOGIST, ERWIN TECHINAL SCHOOL

DIPLOMA -

GAITHER HIGH SCHOOL

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Leslie Yarbrough