Leslie Young
Saegertown,PA
Summary
Experienced administrative professional with a proven track record of providing exceptional support to staff, executives, and board members. Adept at coordinating administrative functions and ensuring seamless operations. Strong attention to detail, organizational skills, and effective communication abilities. Bachelor’s degree in Psychology and more than 7 years of progressively responsible administrative experience. Proficient in Microsoft Office suite, Google Drive, and ERP systems. Motivated self-starter with a professional demeanor, possessing a strong work ethic and commitment to success. Collaborative team player who contributes to a supportive and productive work environment.
Overview
15
15
years of professional experience
Work History
PLANNING SPECIALIST
CATA
Meadville, PA
05.2022 - Current
- Promoted quickly due to collaborative nature and reliability in tackling new challenges with ambition and great attention to detail
- Plan, execute, and oversee special events and projects
- Conduct field research and data analysis
- Research funding opportunities and apply for grants
- Monitor reporting deadlines and ensure timely submission of accurate reports
- Compose, proof, and format press releases for submission to local newspapers
- Manage and update the CATA website
- Design and create promotional and educational marketing materials.
ADMINISTRATIVE ASSISTANT
CATA
Meadville, PA
12.2021 - 05.2022
- Built relationships with and assisted the Planning, HR, and Finance departments
- Managed recruiting efforts, conducted new hire orientations, and led new hire training efforts
- Coordinated with internal teams to release policy/procedure updates and ensure FTA compliance
- Closely monitored grant spending and budgets, handled routine reporting, and performed a variety of administrative tasks such as data entry, updating databases, filing, calendar management, etc.
OFFICE MANAGER
Dave Hallman Chevrolet
Erie, PA
08.2020 - 12.2021
- Performed payroll and HR-related duties
- Maintained accounts payable & receivable, collected payments, and prepared daily deposits
- Maintained regular contact with clients via email and over the phone regarding scheduling needs and repair updates, and coordinated services such as rentals and tows.
OFFICE COORDINATOR
Service King
Penn Hills, PA
02.2017 - 07.2020
- Managed and coordinated schedules for management and clients
- Built, maintained, and strengthened relationships with clients and insurance companies
- Developed new filing and organization systems that helped the office run more efficiently
- Implemented new accounts payable processes which decreased vendor payment delays
- Tracked accounts receivable diligently and greatly reduced yearly write-offs
- Presented with Employee of the Month award in my first full month with the company.
STORE MANAGER
Kwik Fill
Girard, PA
02.2016 - 10.2016
- Recruited, hired, and trained a strong and diverse team to help drive store operations and ensure an exceptional customer experience
- Served as the liaison between upper management and store personnel to assure understanding and execution of company goals and objectives
- Tracked and analyzed sales and customer habits in order to maximize sales while simultaneously decreasing expenses, resulting in an average 18% increase in monthly sales targets
- Conducted monthly staff meetings to promote collaboration and teamwork and to improve communication.
ASSISTANT MANAGER
Kwik Fill
Edinboro, PA
11.2013 - 02.2016
- Managed inventory and maintained proper stock levels through appropriate product ordering and seeking out new vendors
- Managed payroll, store budget, and routine reporting
- Created weekly schedules for 16 employees, taking into consideration time off requests and personal preferences
- Assisted in the hiring and training of new staff members.
CASHIER
Kwik Fill
Edinboro, PA
02.2009 - 11.2013
- Assisted 150+ customers daily with checkout, resolved complaints and provided information on products and store policies
- Responsible for balancing cash drawer, stocking, cleaning, and other duties as assigned.
Education
Bachelor of Science - Psyc - Applied Developmental
Pennsylvania Western University
05.2015
Skills
- Customer Service
- Data Analysis
- ERP systems knowledge
- Google Drive
- Grant Writing
- Leadership
- Microsoft Office Suite
- Scheduling
- SharePoint
- Problem Resolution
Growth
Non-profit Grant Writing
Allegheny College, 07/2023
- Gained knowledge of best practices in grant writing, Learned about the grant writing process and how to develop a project proposal and budget.
Leadership Meadville
Meadville-Western Crawford County Chamber of Commerce, 05/2023
- Gained greater self-awareness, Learned to effectively manage and resolve conflict, Received the Journey Award in recognition of my improvement and growth over the course of the class.
Microsoft Excel Level 1
Manufacturer & Business Association, 02/2022
- Gained a better understanding of Excel functions and utilized them regularly in my work to compile data and produce reports.
Timeline
PLANNING SPECIALIST
CATA
05.2022 - Current
ADMINISTRATIVE ASSISTANT
CATA
12.2021 - 05.2022
OFFICE MANAGER
Dave Hallman Chevrolet
08.2020 - 12.2021
OFFICE COORDINATOR
Service King
02.2017 - 07.2020
STORE MANAGER
Kwik Fill
02.2016 - 10.2016
ASSISTANT MANAGER
Kwik Fill
11.2013 - 02.2016
CASHIER
Kwik Fill
02.2009 - 11.2013
Bachelor of Science - Psyc - Applied Developmental
Pennsylvania Western University
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