Leslie Zertuche

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary care providers.
• Disseminated sensitive patient information and coordinated with translators to offer personal service to individuals from diverse backgrounds including checked patient insurance, demographic and health history to keep current information

up-to-date.

• Implementing procedures that maintain a safe environment for confidential information, updated medical teams for new patients, as well as maintaining healthy relations with patients and physicians.