Years of professional experience with customer services
Leslie Zimmerman
La Verne,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable Phlebotomist with strong ability in achievement. Offering Integrity and perseverance. Highly organized, proactive and punctual with team-oriented mentality growth. Giving every customer positive, memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomy, specimen processor and Donor Tech position. Ready to help team achieve company goals.
Overview
29
29
2
2
Certification NHA
2
2
Certified American career Academy CPR, BLS, PAL, AED
2
2
License CDPH
Work History
Phlebotomy Technician
Covid-19 testing center
Mission Viejo , CA
2022.06 - 2022.06
- Obtained blood samples for medical testing and transfusion through capillary puncture.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples. patients using proper procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Identified patients using proper procedures prior to specimen collection.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Prepared and packaged 30 count nasal swab specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Conducted various blood tests and updated results into paper and electronic charts.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Compiled and submitted data for demographic research.
- Prepared and packaged specimens for courier transport.
Externship
Charles Andrew MD
Newport Beach
2021.10 - 2021.10
- Accurately obtained blood sample via venipuncture , finger stick, with minimal discomfort repetition.
- Calmed, reassured patients who showed apprehensive having their blood specimen drawn, explain procedures to diminish fears, and gain patients cooperation.
- Ensured specimen integrity by adhering to laboratory’s procedures for specimen collection, handling, and processing: accurately identified patients, checked paperwork and labeling, appropriately stored specimen, etc.
- Administered aseptic techniques established by laboratory protocol and excised appropriate bio-safety precautions.
- Proficiently operated calibrated centrifuges, blood tube rocker.
- Maintained organized work area, kept drawing station stocked with supplies.
- Ensured specimen integrity by adhering to laboratory’s procedures for specimen collection, handling, and processing: accurately identified patients, cooperation.
- Instructed staff and residents regarding routine procedures to maintain sanitary and healthy environment.
Professional Hairstylist
Self Employed-float Services
Orange , CA
2019.03 - Current
- Educated, knowledge all services, gave the ability to help all ages schedules to maximize operations.
- Cultivated strong value-added relationships with customers by delivering accurate service and build clientele 50% in six months, increase owner revenue 20% which improved great role for senior stylist to increase motivation environment.
- Pre-booked future appointments to increase repeat business.
- Ordered, displayed and maintained supplies.
- Trained or supervised other hairstylists, hairdressers and assistants.
Education
Some College (No Degree) - Phlebotomy
U.S. College
MontclairHigh School Diploma -
Walnut High School
Walnut, Ca.Skills
- Patient verification
- Proper order of draw
- Butterfly techniques
- Finger/heel stick
- Skin puncture
- Composition
- Centrifuge
- Specimen labeling
- Send out Procedures
- Medical Terminology
- Urinalysis
- HIPPAA/OSHA
- Venipuncture procedure
- Data entry
- Specimen labeling procedures
- Quality control guidelines
- Patient confidentiality
- Critical Thinking
- PPE Compliance
Accomplishments
- Patient Verification
- Proper Order of Draw
- Butterfly, straight needle Techniques
- Collected over 20 plus finger sticks specimens antigens, antibodies
- Blood Composition Centrifuge
- Venipuncture, finger, heel stick procedures
- Specimen Labeling
- Urinalysis
- Medical Terminology
- HIPAA/OSHA
- Phlebotomist skilled at reducing discomfort by locating best site for venipuncture and having a “Gentle Hand”
- Distracts anxious patients, and properly performs procedures using standard vacutainer needles, tubes, sleeves, butterfly needles and syringes
- Skilled in performing venipuncture on geriatric, difficult veins and pediatric patients
- Competent and caring with exceptional customer service skills
- Demonstrated knowledge of medical terminology, infection control procedures, patient identification, and specimen labeling
Certification
- Certified CPR/BLS- American heart Association
- Certified NHA- National Healthcareer Association
- License California department of Public Health
- American Healthcare Academy Certified CPR/BLS/First Aid, Blood-borne Pathogens Training - (4/13/23)-(4/13/25)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Phlebotomy Technician
Covid-19 testing center
2022.06 - 2022.06
Externship
Charles Andrew MD
2021.10 - 2021.10
Professional Hairstylist
Self Employed-float Services
2019.03 - Current
Some College (No Degree) - Phlebotomy
U.S. College
High School Diploma -
Walnut High School
- Certified CPR/BLS- American heart Association
- Certified NHA- National Healthcareer Association
- License California department of Public Health
- American Healthcare Academy Certified CPR/BLS/First Aid, Blood-borne Pathogens Training - (4/13/23)-(4/13/25)
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