Leslie C. Crawford
Columbia,SC
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Youth Pastor
Long Creek Church of Christ
Columbia, SC
02.2021 - Current
- Created lesson plans for Sunday School classes.
- Developed and implemented weekly worship services for teenagers.
- Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
- Instructed and mentored youth between grades 10 and 21.
Account Manager - B2B Business Development
XPO Logistics
Columbia, SC
07.2019 - 02.2021
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operations Manager
USF Holland - Division Of YRC Worldwide
Ellenwood, GA
12.2017 - 06.2019
- Manage inbound operations while responsible for overseeing 200 employees including drivers, dock personnel and office staff in the Atlanta Ga market
- Responsible for the safe execution of daily operational plans and strategies, to manage, lead and allocate resources, disseminate information to teammates, ensure compliance with key processes while achieving safety, quality, efficiency and financial KPI's.
Area Sales Manager
Dupre Logistics
Atlanta, GA
09.2016 - 06.2017
- Established productive and professional relationships with key personnel in assigned customer accounts.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Coached, developed and motivated team to achieve revenue goals.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Account Executive
YRC Freight
Charlotte, NC
08.2014 - 09.2016
- Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
- Generated weekly reports on sales performance against targets for upper management review.
- Utilized CRM to collect, organize and manage sales data and customer information.
Operations Supervisor
YRC Freight
Augusta , GA
01.2014 - 08.2014
- Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Area Sales Manager
GlobalTranz Logistics
Atlanta , GA
06.2010 - 01.2012
- Directed and coordinated products, services and sales activities.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Supported sales team members to drive growth and development.
- Analyzed sales statistics to formulate policy and drive KPI benchmarks.
- Utilized CRM to collect, organize and manage sales data and customer information.
Account Executive
Yellow Roadway Corporation
Atlanta, GA
03.2009 - 02.2010
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Account Executive
Yellow Roadway Corporation
Jacksonville, FL
01.2000 - 01.2009
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operations Supervisor
Yellow Roadway Corporation
Valdosta, GA
10.1997 - 01.2000
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.
- Executed and optimized operational responsibilities to promote seamless delivery of services.
Education
Master of Public Administration - Public Administration
Valdosta State University
Valdosta, GA06-1998
Skills
- Microsoft Office
- Proficient
- Open Lock Sales
- R3 Sales
- Expert Customer Relations Manager
Certification
- Diploma in Acclivus Sales Negotiations
- Hazmat Certified
- AS400
Awards
Best in Class Award (4) Vice Presidents Club- 2002 Vice Presidents Club- 2003
References
Available Upon Request
Timeline
Youth Pastor
Long Creek Church of Christ
02.2021 - Current
Account Manager - B2B Business Development
XPO Logistics
07.2019 - 02.2021
Operations Manager
USF Holland - Division Of YRC Worldwide
12.2017 - 06.2019
Area Sales Manager
Dupre Logistics
09.2016 - 06.2017
Account Executive
YRC Freight
08.2014 - 09.2016
Operations Supervisor
YRC Freight
01.2014 - 08.2014
Area Sales Manager
GlobalTranz Logistics
06.2010 - 01.2012
Account Executive
Yellow Roadway Corporation
03.2009 - 02.2010
Account Executive
Yellow Roadway Corporation
01.2000 - 01.2009
Operations Supervisor
Yellow Roadway Corporation
10.1997 - 01.2000
Master of Public Administration - Public Administration
Valdosta State University
- Diploma in Acclivus Sales Negotiations
- Hazmat Certified
- AS400
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